About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Orlando, Florida, our stores serve as vibrant community hubs where baristas craft handcrafted beverages and share moments of joy with guests daily.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its partners (that's what we call our employees), offering industry-leading benefits and opportunities for growth. Whether you're passionate about coffee craftsmanship or leadership in retail, Starbucks provides a dynamic environment to thrive.

Role Overview

The Shift Supervisor role at Starbucks Store# 21609, located at Sand Lake Rd & International Dr in Orlando, Florida, is perfect for motivated leaders ready to take the next step in their retail career. As a Shift Supervisor, you will support the store management team in delivering outstanding service, maintaining operational excellence, and fostering a positive team environment. This full-time position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, ensuring our guests receive the 'Starbucks Experience' around the clock.

In this leadership role, you'll coach baristas on beverage and food preparation, handle cash transactions securely, and uphold store safety standards. With Orlando's bustling tourism scene near International Drive, this store offers high-energy shifts and opportunities to engage with diverse customers from around the world.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality to model reliability for the team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Ensuring compliance with store operating policies, including providing high-quality beverages and food products.
• Managing cash handling procedures accurately and securely.
• Upholding store safety and security protocols to create a safe environment for partners and guests.
• Preparing beverages and food to standard recipes or customizing orders based on guest preferences, such as temperature adjustments or ingredient substitutions.
• Coaching and delegating tasks to baristas, coordinating the work of two or more team members effectively.
• Directing the work of others during shifts to optimize efficiency and service quality.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Orlando, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Demonstrated ability to direct the work of others and build strong team relationships.
• Effective oral communication skills for clear instructions and guest interactions.
• Knowledge of the retail environment, with strong interpersonal skills and the ability to work collaboratively.
• Quick learning aptitude to master Starbucks recipes, procedures, and tools.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, leadership, and customer service is essential.

Benefits & Perks

Starbucks offers comprehensive benefits that set us apart in the retail industry:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University (ASU Online), no strings attached.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Plan for your future with generous matching contributions.
• Additional perks include health insurance, paid time off, partner discounts, mental health resources, and more.

These benefits are available from day one for eligible partners, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of our store managers started as hourly partners. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond into district or regional leadership. We offer robust training programs, including Barista Basics, Shift Supervisor certification, and ongoing development through Starbucks University. In Orlando's competitive market, this role positions you for rapid advancement in the coffee industry.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Orlando, you'll contribute to a store that serves tourists and locals alike, creating memorable experiences near popular attractions. Enjoy a supportive culture, inclusive environment, and the chance to lead with impact. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Shift Supervisors in Florida's retail sector), plus tips and benefits, this is more than a job—it's a career launchpad.

Role FAQs

Q: What is the work schedule like?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations.

Q: Are accommodations available?
A: Yes, reasonable accommodations are provided for attendance, punctuality, and other needs.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks to others.

Q: How do benefits work?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and 401(k) match from day one.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime and advancement.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Orlando today and brew your future with us!