About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, handcrafted beverages, and fresh food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Orlando, Florida, particularly at high-energy locations like Downtown Disney West Side (Store# 19997), Starbucks thrives as a vibrant hub for locals and tourists alike.

Our commitment to ethical sourcing, sustainability, and community engagement sets us apart. We source 99% of our coffee ethically through Coffee and Farmer Equity (C.A.F.E.) Practices, ensuring farmers receive fair wages and support. Starbucks partners with employees, offering unparalleled opportunities for growth in a supportive culture that values diversity, inclusion, and innovation.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Orlando, Florida (Store# 19997, Downtown Disney West Side), you will play a pivotal role in leading your team to deliver the Starbucks Experience. This position is ideal for motivated individuals with retail or food service experience who excel in fast-paced environments. You will oversee operations during your shift, ensuring top-notch customer service, product quality, and team performance.

Shift Supervisors are the heartbeat of our stores, coaching baristas, managing daily tasks, and upholding our high standards. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers dynamic variety in one of Orlando's most exciting locations near theme parks and entertainment districts.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for driving store success through leadership and execution. Key duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to achieve operational excellence.

Customer Focus

Your primary focus will be interacting with guests, fulfilling requests, and creating memorable experiences that keep them coming back to Starbucks in Downtown Disney.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct others and learn quickly in a dynamic retail environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail operations and the ability to work collaboratively as part of a team.
• Proven relationship-building skills to foster a positive store culture.

No formal education beyond high school is required, but a passion for coffee, hospitality, and leadership is essential. Starbucks welcomes diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and future:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with Starbucks covering the full cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Free subscription to enjoy your favorite music.
• Free Coffee & Drink Markouts: Enjoy complimentary beverages and food while working.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. At Starbucks, your health and happiness matter.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Many District Managers and executives started as baristas or shift supervisors. Access leadership training, mentorship, and internal mobility programs. In Orlando, opportunities abound across theme park locations, corporate offices, and beyond. With over 40% of U.S. leadership roles filled internally, your potential is limitless.

Training & Development

From day one, you'll receive hands-on training in coffee mastery, customer service, and management skills. Ongoing programs like Barista Basics and Shift Supervisor Certification ensure you're equipped to excel.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values you as a partner. In Orlando's Downtown Disney West Side store, you'll work in a fun, high-volume setting surrounded by Disney magic. Enjoy competitive pay (estimated $36,000-$46,000 annually), flexible schedules, and a culture of belonging. Starbucks is recognized as a top employer by Forbes and Great Place to Work, with a focus on work-life balance and community impact.

Whether you're crafting the perfect Frappuccino or leading your team through peak hours, you'll make a difference every shift. Apply now to elevate your career with Starbucks Coffee Company.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Orlando, FL, expect $36,000-$46,000 USD yearly, depending on experience and performance.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and team coordination.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits after meeting eligibility requirements, with tuition coverage available from day one for qualifying programs.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 19997 in Orlando, and submit your application today!