Shift Supervisor - Starbucks Coffee Company, Orlando, Florida

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a global icon of premium coffee culture. At Starbucks, we prioritize creating a welcoming 'third place' between home and work, fostering community and connection. Our mission drives everything we do: to inspire and nurture the human spirit. As a Shift Supervisor at our Orlando location on John Young Pkwy & Consulate (Store# 66199), you'll play a vital role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. Located in vibrant Orlando, Florida, this full-time opportunity involves overseeing daily store operations, ensuring exceptional customer experiences, and maintaining the highest standards of product quality and safety. Shift Supervisors are the on-the-ground leaders who coach teams, handle customer interactions, and drive store performance. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this position offers a platform to develop essential management skills while enjoying Starbucks' renowned benefits package.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customer customizations, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.
• Directing the work of others while fostering a positive team environment.

These responsibilities ensure smooth store operations and elevate the customer experience at every touchpoint.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Orlando, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and recipes.
• Strong oral communication skills for clear team instructions and customer engagement.
• Knowledge of the retail environment, including sales, customer service, and operations.
• Exceptional interpersonal skills to build relationships with customers and teammates.
• Team-oriented mindset with the ability to collaborate seamlessly.

Reasonable accommodations are available to support diverse needs, ensuring everyone has an equal opportunity to excel.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets us apart in the retail and food service industry. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams without debt.
• Bean Stock: Equity grants that make you a true partner in Starbucks' success, with stock options vesting over time.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh bakery items daily at no cost.
• 401(k) with Company Match: Secure your future with robust retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, creating a holistic support system for your well-being.

Career Growth at Starbucks

Starbucks is committed to internal mobility and professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our leadership training programs, mentorship opportunities, and tuition assistance fuel rapid career progression. Many of our top executives started as baristas, proving that dedication leads to opportunity. In Orlando's thriving market, you'll gain hands-on experience in high-volume operations, preparing you for multi-unit leadership. Starbucks invests over $300 million annually in partner training, ensuring you have the tools to grow.

Training and Development

From day one, you'll receive world-class training on coffee expertise, customer service, and leadership. Ongoing programs like Barista Basics, Shift Supervisor Certification, and management tracks keep you ahead.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven culture that values inclusivity, innovation, and impact. In Orlando, our store serves a diverse community, offering daily opportunities to make a difference. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for Florida retail supervisors), plus tips and performance incentives. With a premium brand, global reach, and partner-focused ethos, Starbucks provides stability and excitement. Whether you're building relationships with loyal customers or leading a high-energy team, you'll find fulfillment in every shift.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; others like tuition and 401(k) vest over time.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Visit the Starbucks careers site, search for Store# 66199 in Orlando, FL, and submit your application today!

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Orlando now and elevate your career with the world's premier coffee company.