About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading roaster and retailer of specialty coffee, operating over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. In the United States, Starbucks offers premium coffeehouse experiences with ethically sourced beans, handcrafted beverages, and fresh food. As a Shift Supervisor at our Orlando International Premium store (Store# 13942), you'll be part of a dynamic team delivering exceptional service in a high-volume airport environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to guide barista teams during shifts. Located at Orlando International Premium in Orlando, Florida, this full-time opportunity involves overseeing daily operations, ensuring compliance with store standards, and creating memorable customer experiences. Shift Supervisors coach teams on beverage and food preparation, manage cash handling, and uphold safety protocols. With flexible hours including early mornings, evenings, weekends, nights, and holidays, this role is perfect for those thriving in fast-paced retail settings.

Why This Role Matters

In a bustling location like Orlando International Premium, Shift Supervisors play a pivotal role in maintaining Starbucks' reputation for quality and efficiency. You'll direct the work of others, build team relationships, and contribute to a positive store culture while serving travelers from around the world.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including quality beverages and food products, cash handling, and store safety/security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members, directing their efforts effectively.

Daily Impact

These responsibilities ensure smooth shifts, satisfied customers, and a secure, efficient store environment, directly contributing to Starbucks' success in high-traffic locations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should demonstrate:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• At least six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build relationships.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partner in the company's success.
• Spotify Premium: Free subscription as part of employee perks.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests in your future with clear paths to advancement. Shift Supervisors often progress to Assistant Store Manager, Store Manager, and beyond, with training programs like Barista Basics, Shift Supervisor Certification, and leadership development courses. Many district and regional leaders started in frontline roles. With internal mobility across thousands of U.S. stores, including opportunities in Orlando and nationwide, your career at Starbucks is limitless.

Training and Development

From day one, you'll receive hands-on training in coffee expertise, customer service, and management skills, positioning you for rapid promotion.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company focused on sustainability, community impact, and employee empowerment. In Orlando, Florida, work in a vibrant, tourist-heavy location where your leadership shines. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in this area), flexible scheduling, and a supportive culture. Starbucks values diversity, inclusion, and innovation, offering a premium workplace where you can thrive.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, Spotify Premium, and more from day one, with comprehensive benefits after eligibility.

Can I advance quickly?

Absolutely—many leaders started as Shift Supervisors, with tuition coverage accelerating growth.

How does Starbucks support work-life balance?

Through flexible scheduling, mental health resources, and generous PTO.