About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, we prioritize partner (employee) success, offering unparalleled opportunities for growth in the retail and coffee industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 70643 located at Alafaya & Golfway in Orlando, Florida, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This full-time position involves overseeing daily operations, ensuring adherence to store standards, and coaching baristas to prepare perfect beverages and food items. Shift Supervisors at Starbucks are key leaders who motivate teams, handle customer requests with finesse, and contribute to a positive store atmosphere. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this role offers the perfect blend of leadership and hands-on service.

Why This Role Matters

In this position, you'll bridge the gap between baristas and store management, directing workflow, resolving issues, and upholding Starbucks' commitment to quality and safety. Your ability to build relationships and communicate effectively will drive team performance and customer loyalty in one of Orlando's vibrant communities.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for maintaining the highest standards of operation while leading by example. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize efficiency.
• Directing the work of others to meet service goals and maintain a smooth-running store environment.

Daily Impact

Every shift, you'll interact directly with customers, fulfilling requests and building lasting relationships that keep them returning to Starbucks in Orlando.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Orlando, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct and lead others effectively.
• Quick learning aptitude to master Starbucks procedures and recipes.
• Strong oral communication skills for team coordination and customer service.
• In-depth knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to foster teamwork and relationships.
• Proven ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and future:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many supervisors advance to roles like Assistant Store Manager, Store Manager, or even district-level positions. With internal mobility across thousands of U.S. stores, your career path in Orlando or beyond is limitless. Starbucks promotes from within, with over 70% of leaders starting as hourly partners.

Training and Development

From barista basics to advanced management courses, Starbucks provides tools for success, including digital learning platforms and mentorship opportunities.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community of passionate individuals united by a love for coffee and connection. In Orlando's dynamic market, you'll contribute to a store that serves the local Alafaya & Golfway neighborhood while enjoying a supportive culture that values diversity, inclusion, and innovation. Starbucks' commitment to sustainability, like ethically sourced beans and eco-friendly practices, aligns with modern values. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Florida retail supervisors), flexible scheduling, and life-changing benefits, this is your chance to elevate your career.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior leadership experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free drinks from day one, with full packages upon meeting eligibility.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 70643 in Orlando, FL. Apply now to join our team!

Q: Does Starbucks offer accommodations?
A: Yes, reasonable accommodations are provided for attendance, work, and other requirements.