About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in Oshkosh, Wisconsin, you'll join a dynamic team at Store# 02883 on Hwy 41 & 9th, contributing to the local community while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role at our Oshkosh location, you'll oversee team members, ensure top-tier customer service, and maintain the high standards that define the Starbucks experience. This position requires flexibility, quick thinking, and a passion for people and coffee. Shift Supervisors are the backbone of our stores, coaching baristas, managing workflows, and creating moments of connection for every customer.

With opportunities for flexible scheduling—including early mornings, evenings, weekends, nights, and holidays—this role suits those who thrive in a fast-paced retail environment. Whether you're delegating tasks, preparing beverages to exact standards, or handling cash securely, you'll play a pivotal role in delivering the Starbucks promise of quality and warmth.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, ensuring quality beverages and food products, precise cash handling, and robust safety and security measures.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Leverage at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

Leadership and Customer Focus

Direct the work of others with confidence, fostering a positive team environment. Interact constantly with customers, fulfilling requests with enthusiasm and building lasting relationships in the Oshkosh community.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Oshkosh, bring these qualifications:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and team collaboration abilities.
• Capacity to build relationships and work flexibly with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, starting on day one for eligible partners:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and pastries daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize your well-being so you can focus on creating connections.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal mobility, mentorship, and tuition support, the path to roles like Assistant Store Manager or beyond is clear. In Oshkosh, you'll gain hands-on experience that propels your retail career forward.

Training and Development

From food safety certifications to customer service mastery, we invest in your growth. Access digital learning platforms and in-store coaching to build skills in operations, merchandising, and team leadership.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Oshkosh, Wisconsin, our store serves as a local hub for connection. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates), flexible scheduling, and a culture where your voice matters. We're not just serving coffee; we're uplifting lives. With our global reach and local focus, this is your chance to lead with purpose.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply for the Oshkosh location?

Search for Store# 02883 on Starbucks careers site and submit your application today.

Ready to brew your future? Apply now for the Shift Supervisor role at Starbucks in Oshkosh, Wisconsin.