Shift Supervisor - Starbucks Coffee Company in Ottawa, Kansas

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers premium coffee, handcrafted beverages, and fresh food in a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and partner (employee) well-being. In Ottawa, Kansas, our store at 23rd Street & Princeton St (Store# 67093) is a vibrant community hub where Shift Supervisors play a pivotal role in creating memorable experiences for customers.

Role Overview

As a Shift Supervisor at Starbucks in Ottawa, Kansas, you'll lead from the front lines, directing a team of baristas to deliver outstanding service and operational excellence. This full-time position requires dynamic individuals who thrive in a fast-paced retail environment, ensuring every shift runs smoothly while upholding Starbucks' high standards for quality beverages, food, and customer interactions. You'll coach your team, handle cash securely, and maintain a safe, welcoming store atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is perfect for motivated leaders ready to advance their careers in the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of store operations. Your daily responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Adhering to store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Team Direction

Direct the work of others with confidence, fostering a collaborative team environment where everyone excels. Your ability to build relationships and communicate effectively will drive peak performance during every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Ottawa, Kansas, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the capacity to work seamlessly as part of a team.
• Flexibility to work varying shifts, with or without reasonable accommodations.

No formal degree is required—Starbucks values hands-on experience and a passion for people and coffee.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits that support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company's success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement—no strings attached.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Indulge in complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our robust training programs, mentorship opportunities, and internal mobility mean 70% of store managers started as hourly partners. In Ottawa, Kansas, you'll join a supportive district team focused on your advancement in the retail and coffee sectors.

Training and Development

From day one, access online learning modules, hands-on coaching, and leadership workshops tailored to elevate your skills.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes inclusivity, sustainability, and community impact. In Ottawa, Kansas, you'll contribute to a store that serves as a local gathering spot, building lasting customer relationships while enjoying a premium work culture. With competitive pay estimated at $34,000–$42,000 annually (based on market rates for the role in this location), flexible scheduling, and unparalleled benefits, this is more than a job—it's a career launchpad. Experience the Starbucks difference: where your growth brews success.

Role FAQs

What shifts will I work as a Shift Supervisor?

Shifts vary to include early mornings, evenings, weekends, nights, and holidays, ensuring work-life balance through posted schedules.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees is required, along with customer service experience.

What benefits are available immediately?

Many perks like free coffee markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is this a full-time position?

Yes, this is a full-time role offering stability and comprehensive benefits.

How do I apply for the Ottawa, Kansas location?

Search for Store# 67093 on Starbucks careers site and submit your application today!

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