About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In Overland Park, Kansas, our stores embody this ethos, serving as community hubs where baristas craft handcrafted beverages and create welcoming environments for all.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its partners (that's what we call our employees), offering unparalleled benefits and growth opportunities. Whether you're passionate about coffee or eager to build a career in retail leadership, Starbucks provides the platform to thrive.

Role Overview

The Shift Supervisor role at Starbucks Store# 11627, located at 89th & Metcalf in Overland Park, Kansas, is perfect for dynamic leaders ready to step up during key shifts. As a Shift Supervisor, you'll support the store manager in running daily operations, coaching baristas, and ensuring every customer leaves with a smile. This position demands flexibility, with hours that may include early mornings, evenings, weekends, nights, and holidays. You'll be the go-to leader on the floor, directing teams to deliver Starbucks' renowned standards in beverage quality, food preparation, cash handling, safety, and security.

This full-time role offers a chance to hone leadership skills in a fast-paced retail environment while enjoying Starbucks' comprehensive benefits package. If you have at least six months of customer service and team coordination experience, this is your opportunity to elevate your career at one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in maintaining operational excellence. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products.
• Overseeing cash handling, store safety, and security protocols.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to meet service goals and uphold brand standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Overland Park, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment.
• Exceptional interpersonal skills and ability to build relationships.
• Team-oriented mindset with flexibility for varied shifts.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks partners enjoy industry-leading benefits designed to support your well-being and future:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.
• Exclusive partner perks like product discounts and global transfer opportunities.

Career Growth at Starbucks

Starbucks is committed to promoting from within – over 70% of our store managers started as hourly partners. As a Shift Supervisor, you'll receive hands-on training, leadership development programs, and mentorship to advance quickly. Many move into District Manager or corporate roles. Our robust career ladder includes Barista, Shift Supervisor, Assistant Store Manager, Store Manager, and beyond. With thousands of U.S. stores and global expansion, opportunities are limitless. In Overland Park, you'll gain experience in a thriving market while building a foundation for long-term success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that prioritizes people, communities, and the planet. We offer competitive pay estimated at $36,000–$46,000 annually for this role in Overland Park, KS, based on market rates, plus tips and performance incentives. Work in a supportive environment where your contributions matter, and enjoy the prestige of leading at a Fortune 500 company. Starbucks' commitment to ethical sourcing, sustainability, and inclusivity makes us the employer of choice in retail. Apply now to lead shifts at Store# 11627 and brew your future with us.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on retail sector rates in Overland Park, KS, expect $36,000–$46,000 yearly, plus tips and benefits.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What experience is required?

Six months in customer service and team delegation.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits after meeting introductory period requirements.

Can I transfer to other locations?

Yes, Starbucks supports partner mobility across stores and countries.

Ready to lead? Apply for the Shift Supervisor position at Starbucks in Overland Park today and elevate your career.