About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks has built a legacy of excellence in the coffee industry since 1971. Headquartered in Seattle, Washington, the company sources ethically grown coffee beans, crafts exceptional beverages, and fosters inclusive communities. As a Shift Supervisor at Starbucks in Palo Alto, California, you'll join a dynamic team dedicated to creating meaningful connections with customers while upholding the highest standards in retail and hospitality.

Role Overview

The Shift Supervisor role at Starbucks Store# 00565, located at UNIVERSITY & HIGH in Palo Alto, California, is perfect for motivated leaders ready to take charge during shifts. In this full-time position, you'll oversee store operations, coach baristas, ensure top-quality service, and drive a positive customer experience. This entry-level leadership opportunity offers hands-on experience in retail management within the vibrant coffee industry, with flexible scheduling to fit your lifestyle. Whether you're passionate about coffee craftsmanship or team development, this role positions you at the heart of Starbucks' customer-focused culture.

Why Palo Alto?

Palo Alto, in the heart of Silicon Valley, blends innovation with community charm. Starbucks' store at UNIVERSITY & HIGH serves students, professionals, and locals seeking premium coffee in a welcoming atmosphere. Join a high-energy location where your leadership can make an impact.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to seamless store operations:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products, handling cash securely, and prioritizing safety and security.
• Prepare beverages and coach team members on standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure efficient operations.

These responsibilities empower you to lead by example, fostering a collaborative environment where every shift runs smoothly.

Qualifications & Requirements

Starbucks seeks candidates with proven abilities to thrive in a fast-paced retail setting:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct the work of others and learn quickly in dynamic environments.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, team collaboration abilities, and relationship-building prowess.

No formal degree is required—your passion for people and coffee is what counts. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to elevate your playlist.
• Free Coffee & Food Markouts: Enjoy Starbucks products daily at no cost.
• 401(k) Match: Generous company matching to secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts, ensuring you thrive both at work and beyond.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager or Store Manager within months. Access leadership training, mentorship, and internal mobility across 15,000+ U.S. stores. Many executives started as baristas—your leadership journey begins here. In Palo Alto, tap into Silicon Valley opportunities for rapid progression in retail management and operations.

Training & Support

From day one, receive hands-on training in coffee mastery, customer service, and supervisory skills. Starbucks University offers online courses to build expertise.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community. Work with diverse teams, impact local neighborhoods, and contribute to ethical sourcing initiatives. In Palo Alto, enjoy a premium work environment amid Stanford's innovation hub. Competitive pay, estimated at $45,000–$55,000 annually based on market rates for Shift Supervisors in California retail, plus tips, rewards your dedication. Be part of a brand synonymous with quality and purpose.

Role FAQs

What is the estimated salary for this role?

Based on U.S. retail/food sector rates in Palo Alto, CA, expect $45,000–$55,000 yearly, with potential for tips and performance bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What experience is required?

Six months in customer service and task delegation.

Does Starbucks offer benefits immediately?

Eligible employees enjoy benefits like tuition coverage and 401(k) from day one.

How do I apply?

Search for Store# 00565 on Starbucks careers site and submit your application today.

Join Starbucks in Palo Alto—elevate your career with every shift. Apply now and brew your future!