Shift Supervisor - Starbucks Coffee Company in Park Ridge, Illinois

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers can connect, recharge, and enjoy premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to conduct our business in ways that are good for the planet, good for our communities, and good for our partners (that's what we call our employees). In Park Ridge, Illinois, our store at 15 S. Prospect Ave. is a vibrant hub for the local community, serving up excellence one shift at a time.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Park Ridge, Illinois, you'll step into a dynamic leadership role where you'll support the store management team in running daily operations smoothly. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments and love building relationships with customers and teams. You'll coach baristas, ensure top-notch service, and contribute to a positive store culture. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to grow within a supportive, inclusive company renowned for partner development.

Key Responsibilities

In this hands-on leadership position, your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Leveraging at least six months of experience to delegate tasks and coordinate the work of two or more employees effectively.

These duties empower you to direct the work of others, foster teamwork, and deliver the exceptional Starbucks experience every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at our Park Ridge location, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• The ability to direct the work of others and learn quickly in a dynamic retail environment.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to build relationships.
• Knowledge of the retail environment and a team-oriented mindset.

No formal degree is required—just a passion for coffee, people, and leadership. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily to savor the Starbucks experience.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being and growth from day one.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service, and leadership programs. Many of our store managers, district managers, and corporate leaders started in hourly roles like yours. With internal mobility opportunities across thousands of stores, you can advance quickly—whether to assistant store manager, store manager, or beyond. Our Park Ridge store is a launchpad for ambitious careers in the coffee industry, retail management, and operations.

Leadership Development Programs

Access tailored coaching, mentorship, and pathways like the Barista Leadership Lab to hone your skills and prepare for promotion.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Park Ridge, Illinois, you'll contribute to a store that embodies our values of inclusivity, sustainability, and excellence. We offer competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role), flexible scheduling, and a culture where your voice matters. Be part of a company that's a force for good: sourcing ethically grown coffee, reducing waste, and supporting diverse communities. With our premium benefits and growth opportunities, this Shift Supervisor role is your ticket to a rewarding career.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits package upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Visit our careers site or apply directly for Store# 00244 in Park Ridge, IL. We're excited to welcome you!

Starbucks is an equal opportunity employer. All partners regardless of race, color, religion, sex, national origin, age, disability, gender identity, or sexual orientation are welcome.