About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 locations globally, serving millions of customers daily. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who contribute to our culture of inclusivity, innovation, and community impact. As a Shift Supervisor in Pasadena, Texas, you'll be part of a dynamic team at Store# 66478 on Spencer Hwy and Westside Dr, helping to craft moments of connection for our guests.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role, you'll ensure smooth operations, exceptional customer service, and team performance while upholding Starbucks' high standards for quality and safety. Located in Pasadena, Texas, this position offers the chance to work in a bustling retail environment where your leadership skills can shine.

Shift Supervisors are the backbone of our stores, bridging the gap between baristas and store managers. You'll handle everything from coaching team members on beverage preparation to managing cash handling and maintaining a secure, clean store environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is perfect for those who thrive in a fast-paced, people-oriented setting.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are critical to delivering the Starbucks experience. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running efficiently.

Leadership and Team Direction

Directing the work of others is at the heart of this role. You'll build relationships, foster teamwork, and ensure every partner performs at their best, creating a positive and productive shift environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should bring the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the ability to work collaboratively as part of a team.
• Capacity to build meaningful relationships with customers and partners alike.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse experiences and provides training to help you excel.

Benefits & Perks

Starbucks offers an industry-leading benefits package that sets us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity in the company through stock options, giving you a stake in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for exclusive events. We prioritize your well-being and work-life balance.

Career Growth at Starbucks

Starbucks is committed to your professional development. Many of our store managers and district leaders started as baristas or shift supervisors. With internal training programs, leadership development courses, and opportunities for promotion, your career path is limitless. In Pasadena, Texas, you'll gain hands-on experience that propels you forward, whether toward district management, corporate roles, or even international opportunities.

Our culture emphasizes growth from within—over 70% of our leaders are promoted internally. Access mentorship, skill-building workshops, and the Starbucks College Achievement Plan to advance your career.

Why Join Starbucks

Joining Starbucks means becoming part of a global brand that values purpose-driven work. In Pasadena, Texas, you'll contribute to a community-focused store while enjoying competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role). Lead with impact, connect with guests, and grow personally and professionally. Starbucks isn't just a job; it's a community where your contributions matter.

Experience the pride of working for a company that leads in sustainability, ethical sourcing, and diversity. With flexible scheduling and a supportive team, this Shift Supervisor role offers stability and excitement in the heart of Texas retail.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior leadership experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available from day one?

Immediate access to perks like free coffee markouts, with full benefits package upon eligibility.

How does Starbucks support career advancement?

Through tuition coverage, Bean Stock, training programs, and internal promotion opportunities.

Is this a full-time position?

Yes, full-time employment with comprehensive benefits.