About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we create inspiring moments in people's lives through every cup served. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Pasco, Washington, you'll be part of a dynamic team that upholds these values while driving store success.

Role Overview

The Shift Supervisor role at Starbucks Store# 77903, located at North Rd 68 & Three Rivers in Pasco, Washington, is perfect for motivated leaders ready to take the next step in their retail career. In this position, you'll support the store manager in running daily operations, coaching baristas, and ensuring every customer leaves with a smile. Shift Supervisors model Starbucks' standards for customer service, product quality, and team performance. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the opportunity to grow within a supportive environment. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this is your chance to shine at Starbucks.

Store Location Highlights

Situated in Pasco, Washington, this Starbucks store serves the vibrant Tri-Cities community. Pasco offers a welcoming atmosphere with access to outdoor recreation along the Columbia River, making it an ideal spot for team members who enjoy work-life balance.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful. You'll maintain regular attendance and punctuality, modeling reliability for your team. Flexible availability is key, as shifts may include early mornings, evenings, weekends, nights, and holidays. You'll uphold store operating policies, delivering quality beverages and food products, handling cash securely, and prioritizing safety and security.

Expect to prepare and coach others in crafting beverages and food to exact standards or customized orders, adjusting for temperature, ingredients, or substitutions. With your leadership skills, you'll delegate tasks, coordinate teams of two or more employees, and direct their work to meet goals. You'll interact constantly with customers, fulfilling requests with enthusiasm, while fostering a positive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, bring at least six months of experience in a customer-facing role requiring constant interaction and request fulfillment. Leadership experience is essential: six months delegating tasks or coordinating two or more employees, plus the ability to direct others' work.

Key traits include quick learning, effective oral communication, retail environment knowledge, strong interpersonal skills, teamwork ability, and relationship-building. No formal education beyond high school is required, but a passion for hospitality and coffee is a plus. Starbucks provides training to help you excel, with or without reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart. Enjoy Bean Stock equity grants, giving you ownership in the company. Pursue education with 100% tuition coverage for Arizona State University Online degrees. Unwind with a complimentary Spotify Premium subscription. Savor free coffee, tea, and merchandise markouts during shifts.

Financial wellness includes a 401(k) with generous company match, health insurance, dental, and vision coverage. Paid time off, partner discounts, and mental health resources round out the package. These perks support your well-being and long-term success.

Career Growth at Starbucks

Starbucks invests in your future. Shift Supervisors often advance to Assistant Store Manager, Store Manager, or district roles. Our internal mobility program has helped thousands climb the ladder. Access leadership training, mentorship, and development paths tailored to your goals. Many executives started as baristas—your journey begins here in Pasco.

Training and Development

From day one, you'll receive comprehensive onboarding, including barista skills, leadership workshops, and ongoing coaching. Starbucks University offers online courses to build expertise.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. We prioritize inclusivity, sustainability, and ethical sourcing. In Pasco, contribute to local impact through community events and partnerships. Work with passionate teams in a premium brand known for innovation and quality. With competitive pay estimated at $36,000-$46,000 annually, plus tips, you'll thrive while making a difference.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available immediately?

Free coffee markouts and merchandise discounts start right away; full benefits after eligibility.

Is training provided?

Yes, comprehensive paid training covers all aspects of the role.

How do I apply?

Search for Store# 77903 in Pasco, WA on Starbucks careers site and submit your application today.

This role offers premium opportunities in a supportive environment. Elevate your career with Starbucks—apply now!