About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving over 150 million customers weekly across more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. With a mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—Starbucks offers more than just coffee. It's a third place between home and work where communities connect. In the U.S., Starbucks operates thousands of stores, providing career opportunities in retail, operations, and leadership. As a Shift Supervisor in Pen Argyl, Pennsylvania, you'll join a dynamic team dedicated to upholding these standards while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor role at Starbucks Store# 69651 on Sullivan Trail in Pen Argyl, Pennsylvania, is perfect for motivated leaders ready to take charge during shifts. This full-time position involves overseeing store operations, coaching baristas, ensuring top-quality service, and creating welcoming atmospheres. Shift Supervisors model Starbucks' values of connection, quality, and integrity, handling everything from customer interactions to team coordination. With flexible hours including early mornings, evenings, weekends, and holidays, this role demands reliability and adaptability. It's an entry into leadership at Starbucks, where you'll develop skills for future advancement in the coffee industry.

Why Pen Argyl, PA?

Located in the scenic Lehigh Valley region of Pennsylvania, Pen Argyl offers a charming small-town vibe with proximity to major cities like Allentown and Bethlehem. Starbucks in Wind Gap serves the local community with handcrafted beverages and fresh food, making it a hub for residents and travelers alike.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies and standards, ensuring quality beverages and food products, accurate cash handling, and robust safety and security measures.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to optimize efficiency.
• Direct the work of others, providing guidance and support during busy shifts.

Qualifications & Requirements

Starbucks seeks candidates with proven leadership potential and customer service expertise:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and products.
• Effective oral communication skills for team and customer interactions.
• Knowledge of the retail environment, including fast-paced operations.
• Strong interpersonal skills and ability to build relationships with colleagues and customers.
• Team-oriented mindset with flexibility for varied shifts.

No formal education beyond high school is required, but a passion for coffee and people is essential. Starbucks provides training to succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers tuition for online bachelor's degrees at Arizona State University—no cost to eligible partners.
• Bean Stock: Equity grants that let you own a piece of Starbucks, vesting over time.
• Spotify Premium: Free subscription as part of partner perks.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching contributions to help you save for retirement.
• Additional perks include health insurance, paid time off, mental health resources, and product discounts.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager, Store Manager, or district roles. Through Starbucks Leadership Lab, mentorship, and tuition-free education, 70% of U.S. leaders started as hourly partners. In Pen Argyl, you'll gain hands-on experience leading shifts, managing inventory, and driving sales—skills transferable across Starbucks' global network. Annual performance reviews and training ensure continuous growth in the retail and coffee sectors.

Why Join Starbucks

Joining Starbucks means more than a job—it's a career with purpose. Enjoy competitive pay estimated at $36,000-$46,000 annually for this role in Pennsylvania, plus tips and benefits worth thousands more. Work in a diverse, inclusive culture where your voice matters. Contribute to sustainability initiatives like ethical sourcing and community giveback. In Pen Argyl, lead a team that makes every customer's day better. Starbucks partners enjoy global transfer opportunities, fostering work-life balance and personal fulfillment.

Role FAQs

What shifts will I work?

Flexible hours including mornings, evenings, weekends, and holidays, typically 30-40 hours weekly.

Is experience required?

Yes, six months in customer service and team coordination.

What benefits start immediately?

Free drinks/food, product discounts, and access to Spotify Premium from day one; others after eligibility.

Can I advance quickly?

Absolutely—many managers started as Shift Supervisors.

How do I apply?

Visit Starbucks careers site, search Store# 69651, and submit your application today.

Ready to elevate your career? Apply for Shift Supervisor at Starbucks in Pen Argyl, PA, and become part of something bigger.