About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting handcrafted beverages, and creating welcoming third-place environments where customers can connect, relax, and enjoy. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of creating a culture of warmth and belonging, acting with integrity, and driving innovation. Whether in bustling urban stores or community hubs like our Pensacola location at E Gregory St & N 10th Ave, every store contributes to our shared success. Joining Starbucks means becoming part of a legacy that values diversity, equity, inclusion, and sustainability.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Pensacola, Florida, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the legendary Starbucks Experience to every customer. This position is ideal for motivated leaders with retail or food service experience who thrive in dynamic environments. You will oversee baristas, manage daily tasks, and uphold our high standards for product quality, customer service, and store presentation.

Shift Supervisors are the heartbeat of our stores, stepping up to direct workflow, coach partners, and resolve issues on the fly. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive team while enjoying competitive pay and comprehensive benefits. If you have at least six months of customer-facing and leadership experience, this is your chance to elevate your career at Starbucks.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical duties that keep our stores running efficiently and customers coming back. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the work of two or more team members.

These responsibilities demand quick thinking, strong leadership, and a passion for excellence, making every shift an opportunity to make an impact.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Pensacola, candidates should possess the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and build effective teams.
• Strong oral communication skills and the ability to learn quickly in a fast-paced retail environment.
• Knowledge of retail operations, strong interpersonal skills, and the capacity to work collaboratively while building relationships.

Reasonable accommodations are available, and we encourage applicants from all backgrounds to apply. No formal education beyond high school is required, but a passion for coffee and people is essential.

Benefits & Perks

Starbucks offers an industry-leading benefits package designed to support your well-being, finances, and growth. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees from Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partial owner in the company, with shares vesting over time.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, mental health resources, and more. These benefits are available from day one for eligible partners, underscoring Starbucks' commitment to your total rewards.

Career Growth at Starbucks

Starbucks is dedicated to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, you can advance to roles like Assistant Store Manager, Store Manager, or beyond. Our performance-based culture rewards initiative, with clear paths to promotion and leadership development resources like LinkedIn Learning access.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Pensacola means more than a job—it's a community. Work in a vibrant store at E Gregory St & N 10th Ave, serving loyal customers in sunny Florida. Enjoy a premium work culture that prioritizes work-life balance, inclusivity, and purpose-driven work. Starbucks partners report high job satisfaction due to our supportive environment, competitive estimated salary range of $34,000-$42,000 annually (based on market rates), and unparalleled benefits. Be part of a brand that gives back through community initiatives, ethical sourcing, and sustainability efforts like our Greener Stores promise.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Pensacola, FL, expect $34,000-$42,000 USD yearly, with opportunities for tips and performance bonuses.

Is this a full-time position?

Yes, this is a full-time role offering stable hours and comprehensive benefits.

What shifts will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior experience?

Yes, at least six months in customer service and team coordination is required.

How do I apply?

Search for Store# 50053 on Starbucks careers site and submit your application today!

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