About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Petaluma, California, you'll be part of a dynamic team that brings this mission to life in a vibrant community store.

Role Overview

The Shift Supervisor role at Starbucks Store# 17601, located at Washington & Wilson in Petaluma, California, is perfect for motivated leaders ready to take the next step in their retail career. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch service, product quality, and team performance. With flexible hours that include early mornings, evenings, weekends, nights, and holidays, you'll play a key role in creating the Starbucks Experience for every customer. This position offers a competitive estimated salary range of $38,000 to $48,000 annually, based on market rates for retail supervisors in the Petaluma area, with opportunities for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible schedules, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach team members in crafting food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks, coordinate the work of two or more employees, and direct team efforts to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Petaluma, you'll need:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships and foster teamwork.
• Knowledge of the retail environment and the capacity to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Enjoy ad-free music to enhance your workday vibe.
• Free Coffee and Drink Markouts: Savor Starbucks products daily at no cost.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. In Petaluma, you'll have pathways to roles like Assistant Store Manager, Store Manager, or even regional positions. Our tuition coverage program has helped thousands advance their careers, from baristas to bachelor's degrees and beyond. Join us and unlock unlimited potential in the coffee industry.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In Petaluma, our Washington & Wilson store is a community hub where you'll connect with locals over perfectly brewed lattes and fresh pastries. We offer a supportive culture with inclusive practices, flexible scheduling, and recognition programs like Partner of the Quarter. With our global reach and local impact, you'll contribute to ethical sourcing, sustainability initiatives like Next Generation cups, and youth action programs. Experience the pride of working for a brand that tops 'Best Places to Work' lists year after year.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations.

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free drinks, and more from day one.

How much does this role pay in Petaluma?

Estimated $38,000–$48,000 yearly, based on local retail supervisor rates, with tips and bonuses possible.

Can I advance my career here?

Absolutely – Starbucks promotes from within, with clear paths to management and beyond, supported by training and education benefits.

Ready to lead the shift at Starbucks in Petaluma? Apply now and become part of the Starbucks family. Search 'Starbucks Shift Supervisor Petaluma' for more opportunities.