About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including the location at 959 Chemong Road in Peterborough, ON, where we foster community connections through our handcrafted beverages and inclusive atmosphere. As a Shift Supervisor, you'll be part of a company that values partners (that's what we call our employees) and invests in their growth, offering opportunities from barista to executive leadership.

Role Overview

The Shift Supervisor role at Starbucks Store# 50276, located at 959 Chemong Road in Peterborough, ON, is perfect for motivated individuals ready to lead shifts, inspire teams, and create memorable customer experiences. In this full-time position, you'll support store operations, coach partners, and ensure every customer leaves with a smile. With Canada's vibrant retail and food sector, this role offers competitive pay estimated at $38,000-$48,000 CAD annually, reflecting market rates with a buffer for top talent. If you're passionate about coffee, leadership, and building relationships, this Shift Supervisor job in Peterborough is your next step toward a rewarding Starbucks career.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are dynamic and impactful:

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to management.
• Deliver legendary customer service by prioritizing the customer-first attitude and genuinely connecting with every guest.
• Develop positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Execute store operations seamlessly during scheduled shifts, ensuring smooth workflow.
• Maintain quality standards by preparing beverages, whole bean coffee, and food products consistently according to recipes and presentation guidelines.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Peterborough, ON, you'll need:

• Ability to direct the work of others, demonstrating natural leadership.
• Quick learning aptitude to master Starbucks standards rapidly.
• Effective oral communication skills for team coordination and customer interactions.
• Knowledge of the retail environment, ideally with experience in food or beverage service.
• Strong interpersonal skills to build rapport with diverse teams and customers.
• Proven ability to work collaboratively as part of a team.

No formal degree is required, but prior supervisory experience in retail or hospitality is a plus. Flexibility for shift work, including evenings and weekends, is essential in this fast-paced role.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice in Canada:

• Bean Stock: Equity in the company through stock options, allowing you to share in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages and food markouts daily, plus discounts on merchandise.
• 401(k) Match: Robust retirement savings plan with company matching (adapted for Canadian partners via RRSP contributions).

Additional perks include comprehensive health benefits, paid time off, mental health resources, and partner assistance programs, ensuring your well-being is prioritized.

Career Growth at Starbucks

At Starbucks, career advancement is real and accessible. Many of our store managers, district managers, and executives started as baristas or shift supervisors. With internal training programs like Barista Basics, Shift Supervisor Certification, and leadership development paths, you'll have clear opportunities to grow. In Peterborough, ON, this role positions you for promotion to Assistant Store Manager or beyond, with relocation support for high performers. Starbucks invests over $300 million annually in partner training, ensuring you're equipped for success.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service excellence, and operational leadership. Ongoing development includes e-learning modules, in-store coaching, and access to Starbucks College Achievement Plan.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Peterborough means more than a job—it's a chance to impact lives through meaningful work. Our commitment to sustainability (like ethically sourced coffee), diversity, equity, and inclusion creates a supportive culture. In Canada's retail sector, Starbucks stands out with competitive wages, flexible scheduling, and a fun, energetic environment. Peterborough's community-focused store at 959 Chemong Road offers a tight-knit team where your leadership shines. Be part of a brand that serves 3 billion cups of coffee yearly while making a difference—one shift at a time.

Role FAQs

What is the salary for Shift Supervisor in Peterborough, ON?

Estimated at $38,000-$48,000 CAD per year, based on market rates for retail/food sector leadership roles in Ontario.

Is this a full-time position?

Yes, full-time with opportunities for overtime and shift premiums.

What benefits does Starbucks offer Canadian partners?

In addition to those listed, enjoy health/dental coverage, paid vacation, and employee stock purchase plans tailored for Canada.

Do I need prior experience?

Retail or supervisory experience is preferred but not mandatory; we prioritize attitude and potential.

How do I apply for this Shift Supervisor role?

Search for Store# 50276 on Starbucks careers site and submit your application today!