About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over a cup of coffee. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing sustainability, ethical sourcing, and community engagement. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating the 'third place' – a welcoming space between home and work. As a Shift Supervisor at our Petoskey, Michigan store (Store# 51210, US-131 & LEARS), you'll be at the heart of this mission, leading a team that delivers unparalleled customer experiences.

Role Overview

The Shift Supervisor position at Starbucks in Petoskey, Michigan, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring smooth execution of service, product quality, and team performance. You'll coach baristas, handle customer interactions, and maintain the high standards that define Starbucks. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment. With strong interpersonal skills and the ability to direct others, you'll contribute to a positive store culture while advancing your career in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensure compliance with store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Leadership and Customer Focus

Central to the role is interacting constantly with customers, fulfilling their requests, and building lasting relationships. You'll leverage your retail knowledge to create memorable experiences, from crafting the perfect latte to resolving issues with grace and efficiency.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Petoskey, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills, strong interpersonal abilities, and teamwork prowess.
• Knowledge of the retail environment and the capacity to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, starting on day one for eligible partners:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Markouts: Indulge in complimentary beverages and food items daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' commitment to your well-being and growth.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility programs and tuition reimbursement, your career path is limitless. In Petoskey, you'll gain hands-on experience in a supportive store environment primed for promotion.

Training and Development

From barista basics to advanced leadership courses, Starbucks provides comprehensive training. You'll master coffee craftsmanship, team management, and business operations, positioning you for rapid advancement.

Why Join Starbucks

Joining Starbucks means more than a job – it's a chance to be part of a global brand that values purpose-driven work. In Petoskey, Michigan, our store at US-131 & LEARS serves a vibrant community, offering a rewarding role with competitive pay estimated at $36,000-$46,000 annually. Enjoy a premium work culture, inclusive environment, and benefits that prioritize your life inside and outside work. Whether you're passionate about coffee or seeking leadership experience, Starbucks empowers you to thrive.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Michigan's retail sector, expect $36,000-$46,000 per year, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

How do I apply?

Search for Store# 51210 in Petoskey, MI, on the Starbucks careers site and submit your application today!