About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Philadelphia, Pennsylvania, our stores like Store# 08881 at 8th & Walnut embody this ethos, serving the local community with handcrafted beverages, fresh food, and a welcoming Third Place atmosphere.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its partners (that's what we call our employees), offering competitive compensation, comprehensive benefits, and unparalleled career advancement opportunities. Whether you're passionate about coffee craftsmanship or leadership in retail, Starbucks provides a platform to thrive.

Role Overview

The Shift Supervisor role at Starbucks Store# 08881, located at 8th & Walnut in Philadelphia, Pennsylvania, is a dynamic leadership position perfect for motivated individuals ready to step up in the fast-paced world of retail hospitality. As a Shift Supervisor, you will lead a team of baristas during shifts, ensuring smooth operations, outstanding customer service, and adherence to Starbucks standards. This full-time position requires flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a vibrant, customer-facing environment.

Shift Supervisors play a pivotal role in creating the Starbucks experience, from coaching team members on beverage preparation to managing store safety and cash handling. With Philadelphia's bustling energy, this role offers the chance to build lasting relationships with loyal customers and contribute to a positive team culture.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing high-quality beverages and food products.
• Managing cash handling, store safety, and security protocols effectively.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to meet service goals and maintain efficiency.

These duties demand quick thinking, leadership, and a passion for excellence, ensuring every customer leaves with a smile.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Philadelphia, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the ability to work collaboratively as part of a team.
• Capacity to build meaningful relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University (ASU Online), no strings attached.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and access to Starbucks' robust learning platform. Many of our district managers, store managers, and executives started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career path could lead to roles like Store Manager, District Manager, or even corporate positions. In Philadelphia, opportunities abound in our growing market.

Our Elevate leadership development program and mentorship opportunities ensure you have the tools to advance quickly.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Philadelphia's vibrant scene, you'll contribute to local impact through initiatives like community store hiring and sustainability efforts. Enjoy a supportive culture, competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role in Philadelphia, PA), and the pride of leading a team that creates moments of connection. Starbucks isn't just a job—it's a career where you can grow, give back, and sip success daily.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to 2+ employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match from day one.

How do I apply for the Shift Supervisor role at Store# 08881?

Search for the position on Starbucks careers site and apply directly—opportunities fill fast!

Does Starbucks offer accommodations?

Yes, we provide reasonable accommodations for attendance, work, and more.