About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and coffee industry.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its people, offering unparalleled benefits and career advancement opportunities. Whether you're starting as a Shift Supervisor at our Shops at Penn location in Philadelphia, Pennsylvania, or aiming for store management and beyond, Starbucks provides the platform to brew your future.

Role Overview

The Shift Supervisor role at Starbucks Store# 00775, Shops at Penn in Philadelphia, Pennsylvania, is perfect for motivated leaders passionate about coffee, customer service, and team development. In this full-time position, you'll oversee shift operations, ensure exceptional guest experiences, and coach baristas to deliver Starbucks standards. This is a hands-on leadership role where you'll build relationships, handle fast-paced retail environments, and contribute to store success. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a key part in creating the 'third place'—a welcoming space between home and work.

Philadelphia's vibrant energy matches Starbucks' dynamic culture. Located at Shops at Penn, this store serves busy professionals, students, and locals craving quality coffee and camaraderie. Estimated salary for this role ranges from $36,000 to $46,000 USD annually, competitive with Philadelphia's retail and food service market rates.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize shift efficiency.

Leadership Focus

Direct the work of others, foster a positive team environment, and model Starbucks' customer obsession. Your ability to learn quickly and communicate effectively will drive results in this high-volume retail setting.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Philadelphia:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and build strong relationships.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work as part of a team, learn quickly, and adapt to flexible scheduling.

No formal education beyond high school is required, but a passion for coffee and people is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for partner benefits in retail:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Markouts: Product discounts and complimentary drinks/food during shifts.
• 401(k) Match: Company matches your contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner assistance programs. These benefits make Starbucks a top employer for Shift Supervisors in Philadelphia.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and district leadership roles. With internal training programs, leadership development, and tuition reimbursement, 70% of our store managers started as hourly partners. In Philadelphia, opportunities abound across multiple stores, from University City to Center City. Grow your retail career with a brand that values long-term partners.

Training & Development

From barista basics to advanced leadership courses, Starbucks provides ongoing education. Learn recipe mastery, inventory management, and customer service excellence tailored to high-traffic locations like Shops at Penn.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on sustainability (e.g., our Greener Stores initiative), community impact, and partner well-being. In Philadelphia, contribute to a store that energizes the Shops at Penn community. Enjoy a premium work culture with competitive pay ($36,000–$46,000 USD/year), unbeatable benefits, and the chance to lead inspiring teams. Starbucks isn't just a job—it's a career that brews possibility.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, at least 6 months in customer service and task delegation.

Q: What benefits start immediately?
A: Free drinks/food, product discounts, and access to tuition coverage after eligibility.

Q: How do I apply?
A: Visit Starbucks careers site and search for Store# 00775 in Philadelphia, PA.

Q: Does Starbucks offer accommodations?
A: Yes, with or without reasonable accommodations for attendance, tasks, and more.