About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming third place between home and work, where customers connect over exceptional beverages crafted by passionate partners.

In Phoenix, Arizona, our stores embody this ethos, blending local culture with Starbucks' signature warmth. As a Shift Supervisor at Store# 10309 on 91st Avenue & Thomas, you'll play a pivotal role in delivering that experience while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals ready to step up in the fast-paced retail and food service industry. Reporting to the store manager, you'll oversee operations during your shift, ensuring seamless service, product quality, and team performance. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays.

With an estimated salary range of $36,000 to $46,000 annually (based on market rates for Phoenix, AZ), this position offers competitive pay plus comprehensive benefits. You'll coach baristas, manage customer interactions, and uphold Starbucks' high standards for safety, cleanliness, and hospitality.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security.
• Prepare and coach the team on food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to employees, coordinate team efforts, and direct the work of others to ensure smooth operations.

Team Leadership Focus

Expect to build relationships, foster teamwork, and create a positive store culture. Your ability to direct others will directly influence customer satisfaction and store success.

Qualifications & Requirements

Starbucks seeks candidates with proven experience and soft skills to thrive as a Shift Supervisor:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of delegating tasks or coordinating two or more employees.
• Strong ability to learn quickly, communicate effectively, and build interpersonal relationships.
• Knowledge of retail environments and team collaboration.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree is required—your passion for coffee, people, and leadership is what counts. Reasonable accommodations are available to support diverse needs.

Benefits & Perks

Starbucks partners receive industry-leading benefits from day one:

• Bean Stock: Equity grants that make you a stakeholder in our success.
• 100% Tuition Coverage: Full reimbursement for Arizona State University Online degrees, empowering your education.
• Spotify Premium: Free subscription to enhance your daily vibe.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and pastries on us.
• 401(k) Match: Company contributions to secure your future.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being holistically.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Assistant Store Manager or beyond. Many of our district managers started as baristas. With internal mobility across thousands of U.S. stores, Phoenix is your launchpad to national opportunities. Our culture emphasizes promotion from within, with 70% of leaders grown internally.

Training & Development

From barista basics to advanced management courses, Starbucks University equips you with skills for every stage. Tuition coverage via ASU Online opens doors to bachelor's degrees in business, hospitality, and more.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Phoenix, contribute to local initiatives while enjoying Arizona's vibrant lifestyle. Our premium brand, supportive culture, and tangible benefits set us apart. You'll lead a team that crafts moments of connection, one cup at a time. With competitive pay, flexible schedules, and endless growth, this Shift Supervisor role is more than a job—it's a career accelerator.

Store# 10309 at 91st Avenue & Thomas awaits your leadership. Apply now to elevate your future with Starbucks.

Role FAQs

What is the salary for this position?

Estimated at $36,000–$46,000 yearly, based on Phoenix market rates, experience, and performance incentives.

Is this a full-time role?

Yes, full-time with flexible shifts to fit your lifestyle.

What benefits do Shift Supervisors get?

Comprehensive package including Bean Stock, 100% ASU tuition, Spotify Premium, free drinks/food, and 401(k) match.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

How do I apply?

Visit Starbucks careers site, search for Store# 10309, and submit your application today.