About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In Phoenix, Arizona, Starbucks Store #14560 at 7th St & Bell embodies this ethos, serving as a vibrant hub for locals seeking their daily brew or a moment of connection. As a Shift Supervisor here, you'll play a pivotal role in upholding our high standards while leading a passionate team in one of the Southwest's most dynamic cities.

Role Overview

The Shift Supervisor position at Starbucks Store #14560 in Phoenix, Arizona, is a leadership role designed for motivated individuals ready to step up in a fast-paced retail environment. This full-time opportunity involves overseeing daily operations, coaching baristas, ensuring top-tier customer service, and maintaining store standards during your shift. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in dynamic settings.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, delegating tasks, resolving issues on the fly, and fostering a positive team culture. With Phoenix's bustling energy and growing population, this role offers hands-on experience in retail leadership within the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shift. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations smooth.

Leadership Focus

Direct the work of others, build relationships with your team and customers, and contribute to a collaborative environment where everyone excels.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Phoenix, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the capacity to work seamlessly as part of a team.
• Proven ability to build meaningful relationships with colleagues and patrons.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the go.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and advanced management programs. Many of our store managers and district leaders started as baristas or shift supervisors. With internal mobility across thousands of U.S. stores, Phoenix is a launchpad for regional or corporate roles. Our commitment to promotion from within ensures your hard work translates to real advancement.

Training and Development

Access Starbucks College Achievement Plan, leadership workshops, and ongoing coaching to build skills in operations, customer service, and team management.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Phoenix, you'll contribute to a store that serves a diverse clientele, from early risers grabbing a Pike Place to evening crowds unwinding with a Frappuccino. Our inclusive culture celebrates individuality, and our global reach offers unparalleled opportunities. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Phoenix, AZ), plus tips and benefits, this is more than a job—it's a career with impact.

Experience the pride of leading a team that creates moments of connection daily. Starbucks partners enjoy a supportive network, innovative tools like our app-based scheduling, and a brand synonymous with excellence.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners receive Bean Stock, tuition coverage, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply for the Shift Supervisor role at Store #14560?

Search for 'Shift Supervisor Phoenix AZ' on Starbucks careers site and apply directly.

Ready to elevate your career? Apply now and become a key player at Starbucks in Phoenix!