About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor in Phoenix, Arizona, you'll be part of a dynamic team at Store# 68721, located at Union Hills and 7th St, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. This full-time opportunity in Phoenix, AZ, involves overseeing team members, ensuring top-tier customer experiences, and upholding Starbucks' high standards for food and beverage quality. Shift Supervisors model excellence, coach partners, and drive store performance while fostering a positive, inclusive workplace.

With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the chance to develop supervisory skills in a fast-paced retail environment. Whether you're delegating tasks, handling cash securely, or customizing drinks to customer preferences, you'll play a pivotal role in making Starbucks the neighborhood favorite.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Meet store operating policies, including delivering quality beverages and food products.
• Manage cash handling, store safety, and security protocols diligently.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members.
• Direct the work of others to ensure smooth operations and exceptional service.

Daily Leadership Focus

Expect to interact constantly with customers, fulfilling requests with enthusiasm, while building team relationships and promoting a collaborative atmosphere.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Phoenix, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures rapidly.
• Strong oral communication skills for clear team and customer interactions.
• Knowledge of the retail environment and its demands.
• Exceptional interpersonal skills and team-playing ability.
• Capacity to build meaningful relationships with partners and customers.

Availability for flexible scheduling is essential, and reasonable accommodations are provided as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Complimentary drinks and snacks during shifts, plus discounts for personal use.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner assistance programs, ensuring you thrive both at work and beyond.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility programs and tuition support, your career trajectory is limitless. In Phoenix, join a vibrant market with opportunities across multiple stores.

Training and Development

From day one, receive hands-on training in coffee mastery, customer service, and supervisory skills. Ongoing programs like Barista Basics and Leadership Labs equip you for advancement.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. We roast over 3 billion cups of coffee annually using ethically sourced beans, and our stores are hubs for community connection. In Phoenix, Arizona, contribute to a thriving local scene while enjoying competitive pay estimated at $38,000-$48,000 annually, plus tips. Experience a premium culture where your growth, voice, and well-being matter. Partners rave about the camaraderie, flexibility, and real impact on customers' days.

Role FAQs

What is the work schedule like?

Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Many, including free coffee markouts, with full benefits package upon eligibility.

Is training provided?

Comprehensive onboarding and ongoing development for all partners.

How do I apply for this Phoenix location?

Search for Store# 68721 on Starbucks careers site and submit your application today!

This role offers more than a job—it's a launchpad for your future at Starbucks Coffee Company. Apply now and brew your career forward.