About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant markets like Phoenix, Arizona. As a Shift Supervisor at Store# 64633 on 35th Ave & Glendale, you'll be part of a dynamic team that crafts handcrafted beverages, builds community connections, and drives store success. Starbucks is committed to sustainability, ethical sourcing, and employee empowerment, making it a top employer in the retail and food service sectors.

Role Overview

The Shift Supervisor role at Starbucks in Phoenix, Arizona, is a leadership position designed for motivated individuals ready to guide barista teams during shifts. You'll ensure smooth operations, uphold brand standards, and create memorable experiences for customers. This full-time opportunity requires flexibility for early mornings, evenings, weekends, nights, and holidays. With a focus on team coordination and customer satisfaction, Shift Supervisors play a pivotal role in store performance, cash handling, safety, and product quality. If you thrive in a fast-paced retail environment and have supervisory experience, this position offers a platform to advance your career at one of America's most iconic brands.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, supporting store operations with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet business needs.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach and prepare food and beverages according to standard recipes or customer customizations, such as temperature adjustments or ingredient substitutions.
• Delegate tasks to team members, coordinate efforts of two or more employees, and direct workflow to ensure efficiency.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Phoenix, candidates need at least six months of experience in customer-facing roles involving constant interaction and request fulfillment. Additionally, six months of delegating tasks or coordinating two or more employees is required. Key attributes include the ability to direct others, learn quickly, communicate effectively orally, understand retail dynamics, exhibit strong interpersonal skills, work collaboratively in a team, and build lasting relationships. Availability for flexible scheduling is essential, along with a commitment to punctuality and adherence to safety standards. No formal education beyond high school is specified, but a passion for coffee and hospitality is a plus.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice. As a Shift Supervisor, you'll enjoy Bean Stock equity grants, allowing you to own a piece of the company. Education support includes 100% tuition coverage for Arizona State University Online degrees, empowering your professional development. Unwind with a complimentary Spotify Premium subscription and daily free coffee and drink markouts for you and your team. Financial wellness is supported through a 401(k) with generous company matching. Additional perks include health insurance, paid time off, partner discounts, and mental health resources, ensuring comprehensive support for full-time partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development, with clear paths from Shift Supervisor to higher roles like store manager, district manager, and beyond. Through internal training programs, leadership academies, and mentorship, you'll gain skills in operations, merchandising, and customer experience. Many Starbucks executives started as baristas, exemplifying the company's commitment to promotion from within. In Phoenix, Arizona, opportunities abound in a growing market, with potential for relocation to corporate roles or international assignments. Leverage tools like the Starbucks College Achievement Plan to earn degrees while working, accelerating your trajectory in the coffee industry.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to lead with purpose in a values-driven company. Enjoy a premium work culture emphasizing inclusivity, innovation, and community impact. In Phoenix's dynamic retail scene, you'll contribute to a store that serves as a neighborhood hub. With competitive pay estimated at $36,000-$46,000 annually, plus tips and bonuses, financial rewards are substantial. Starbucks' global reach offers unmatched stability and excitement, from partnering on sustainability initiatives to engaging with diverse customers daily. Experience the pride of crafting perfect lattes while building a rewarding career.

Role FAQs

What is the work schedule like? Flexible, including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations.

Do I need prior supervisory experience? Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately? Eligible partners receive benefits like free drinks, tuition coverage, and 401(k) matching upon hire.

Is training provided? Comprehensive onboarding covers recipes, safety, leadership, and Starbucks standards.

How does this role support career advancement? Direct path to management with proven performance and development programs.

What's the estimated salary in Phoenix, AZ? Approximately $36,000-$46,000 yearly, based on market rates, plus tips.