About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every role contributes to creating meaningful connections with customers and partners alike.

Role Overview

As a Shift Supervisor at Starbucks Store# 06966 located at 46th & Chandler in Phoenix, Arizona, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position involves overseeing daily operations, coaching baristas, ensuring product quality, and upholding store standards. Shift Supervisors are the frontline leaders who inspire teams, manage workflows, and contribute to a positive store culture. Ideal for motivated individuals with retail experience, this full-time role offers flexible scheduling and opportunities for advancement within Starbucks' dynamic environment.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Be available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members.
• Demonstrate the ability to direct the work of others, learn quickly, and communicate effectively orally.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Phoenix, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong knowledge of the retail environment, effective oral communication skills, and the ability to build relationships.
• Interpersonal skills to work as part of a team, with the capacity to learn quickly and direct others.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers an industry-leading benefits package designed to support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online).
• Bean Stock: Equity grants that allow you to own a piece of the company and share in its success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Plan for your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks University, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or District Manager. Many of our top executives started as baristas. With internal mobility programs and a focus on promotion from within, your career path is limitless. In Phoenix, Arizona, tap into a thriving market with numerous stores offering upward trajectories.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that prioritizes people, communities, and the planet. In Phoenix's vibrant 46th & Chandler location, you'll serve diverse customers, build lasting team bonds, and contribute to local impact initiatives. Enjoy a supportive culture, competitive pay estimated at $36,000-$46,000 annually, and benefits that set us apart. Starbucks partners rave about the flexibility, growth opportunities, and sense of belonging. Ready to elevate your career? This Shift Supervisor role is your gateway to success.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Phoenix, AZ, expect $36,000-$46,000 USD yearly, depending on experience and performance.

Q: Is this a full-time position?
A: Yes, this is a full-time role with flexible scheduling.

Q: What experience is required?
A: At least six months in customer service and six months delegating tasks to others.

Q: Are benefits available immediately?
A: Eligible partners receive benefits from day one, including tuition coverage and free drinks.

Q: How do I apply?
A: Visit the Starbucks careers site, search for Store# 06966 in Phoenix, AZ, and submit your application today!