About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks offers high-quality coffees, teas, and handcrafted beverages, alongside fresh food items and a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, employing over 400,000 partners (that's what we call our employees) worldwide. At Starbucks, we prioritize ethical sourcing, sustainability, and community impact, ensuring every cup tells a story of excellence and responsibility.

Role Overview

As a Shift Supervisor at Starbucks Store# 62567 located at Scottsdale & Mayo in Phoenix, Arizona, you'll play a pivotal role in leading your team during shifts to create unforgettable customer experiences. This full-time position involves overseeing daily operations, coaching baristas, and ensuring the store runs smoothly while upholding Starbucks' legendary standards for quality and service. Shift Supervisors are the heartbeat of the store, stepping up to direct teams, handle customer needs, and maintain a positive, high-energy atmosphere. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this role offers the perfect blend of leadership and hands-on action.

Key Responsibilities

In this dynamic position, your responsibilities include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Preparing and coaching the team on food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegating tasks, coordinating the work of two or more employees, and directing the overall shift workflow.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to build relationships.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.

No formal degree is required, but a high school diploma or equivalent is preferred. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers an industry-leading benefits package designed to support your well-being and future:

• Bean Stock: Equity in the company through stock options, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), opening doors to endless possibilities.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Complimentary drinks and food items during shifts and beyond.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance quickly. Many of our district managers, store managers, and executives started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career path could lead to roles like Store Manager, District Manager, or even corporate positions. We invest in your growth through programs like the Barista Basics certification, leadership workshops, and the Starbucks College Achievement Plan.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven culture that values inclusivity, innovation, and impact. In Phoenix, Arizona, at our Scottsdale & Mayo location, you'll contribute to a vibrant community hub where locals gather for their daily brew. Enjoy a supportive team environment, competitive pay estimated at $36,000-$46,000 annually (based on market rates), and the satisfaction of making a difference one shift at a time. Starbucks partners are known for their passion, and we foster a workplace where you can bring your whole self to work.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available from day one?
A: Eligible partners enjoy immediate access to perks like free coffee markouts, with full benefits after qualifying periods.

Q: How do I apply?
A: Visit the Starbucks careers site, search for Store# 62567 in Phoenix, AZ, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, work, and more.