Shift Supervisor - Starbucks Coffee Company in Pico Rivera, CA

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks has built a global legacy on the foundation of high-quality coffee, exceptional customer service, and a culture of inclusivity and innovation. Founded in 1971 in Seattle, Washington, the company has evolved into a dynamic organization that emphasizes ethical sourcing, sustainability, and community engagement. At Starbucks, every role contributes to creating meaningful connections and elevating everyday moments into extraordinary experiences.

In the United States, Starbucks operates thousands of stores, each serving as a third place between home and work—a welcoming space for connection. The Pico Rivera location at Whittier & Passons is a vibrant hub in the heart of California, reflecting the diverse community it serves. As a Shift Supervisor here, you'll play a pivotal role in upholding Starbucks' premium standards while fostering a positive team environment.

Role Overview

The Shift Supervisor position at Starbucks Store #08799 in Pico Rivera, California, is a leadership role designed for motivated individuals ready to guide barista teams during dynamic shifts. This full-time opportunity involves overseeing daily operations, ensuring top-tier customer service, and maintaining the store's commitment to quality beverages and food. Shift Supervisors are the on-the-ground leaders who coach teams, handle high-volume service, and contribute to a safe, efficient store environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands adaptability and a passion for the retail coffee industry.

Ideal candidates thrive in fast-paced settings, possess strong people skills, and are eager to grow within Starbucks' supportive framework. This position offers a platform to develop managerial expertise while enjoying Starbucks' renowned benefits package.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team empowerment:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure seamless store coverage.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet business needs.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare and coach baristas in crafting beverages and food to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to optimize shift performance.

Leadership and Customer Focus

Direct the work of others while building relationships and fostering teamwork. Interact constantly with customers to fulfill requests, resolve issues, and create memorable experiences that align with Starbucks' premium brand promise.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Pico Rivera, candidates should meet these essential criteria:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and team collaboration abilities.
• Availability for flexible scheduling and commitment to attendance standards.

No formal education beyond high school is required, but a passion for hospitality and leadership is key. Starbucks values diverse backgrounds and provides training to support your success.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets it apart in the retail sector, ensuring partners (employees) feel valued and supported:

• Bean Stock: Receive stock grants as an owner in the company, sharing in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), opening doors to higher education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages and food items daily at no cost.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, underscoring Starbucks' investment in your well-being.

Career Growth at Starbucks

Starbucks is committed to partner development, with clear paths from barista to district manager and beyond. Shift Supervisors receive hands-on coaching, leadership training, and access to Starbucks College Achievement Plan. Many leaders started in entry-level roles, advancing through merit-based promotions. In Pico Rivera, you'll gain exposure to high-volume operations, customer trends, and team dynamics, positioning you for rapid growth. Starbucks' global network offers relocation opportunities and specialized programs like the Barista Championship pathway.

Training and Development

New Shift Supervisors undergo immersive onboarding, including operational simulations, customer service workshops, and leadership modules. Ongoing support via the Starbucks Learning platform ensures continuous skill enhancement.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Pico Rivera means becoming part of a purpose-driven company that prioritizes people, planet, and profit. You'll lead in a supportive culture that celebrates diversity, with 40% of U.S. corporate roles filled by internal promotions. Enjoy a premium work environment with modern equipment, collaborative teams, and community impact initiatives like hiring locally and sustainability efforts. In California, benefit from competitive pay estimated at $38,000-$48,000 annually, reflecting local market rates with a buffer for performance incentives.

Starbucks isn't just a job—it's a career where your contributions matter. Apply now to elevate your professional journey while making a difference, one shift at a time.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Pico Rivera, CA, expect $38,000-$48,000 USD yearly, including potential bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits are available immediately?

Eligible partners enjoy Bean Stock, tuition coverage, Spotify Premium, free drinks, and 401(k) match from day one.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others is required.

How do I apply?

Visit Starbucks careers site, search for Store #08799 in Pico Rivera, and submit your application today!