About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor in Pittsburgh, Pennsylvania, you'll be part of a dynamic team at Store# 19816 on 7707 McKnight Road, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide barista teams during shifts. This full-time opportunity in Pittsburgh, PA, involves overseeing store operations, ensuring top-tier customer experiences, and maintaining our high standards for food and beverage quality. Shift Supervisors act as role models, coaching partners to deliver the Starbucks experience while handling everything from cash management to safety protocols.

This position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment. With Starbucks' emphasis on partner development, this role serves as a launchpad for further advancement into management and beyond.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Leadership Focus

Key to success is your ability to direct the work of others, foster teamwork, and build relationships that create a positive store culture. You'll handle customer requests with poise, resolve issues swiftly, and contribute to a secure, efficient operation.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Pittsburgh, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Eligible partners receive stock grants, making you a true owner in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Plan for your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, underscoring Starbucks' commitment to partner well-being.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and advanced management programs. Many of our district and regional managers started as baristas or shift supervisors. With internal mobility opportunities across thousands of U.S. stores, your career path is limitless—from store management to corporate roles in merchandising, operations, or supply chain.

In Pittsburgh, you'll join a vibrant market with room for rapid advancement. Starbucks promotes from within 80% of the time, ensuring dedicated partners like you can climb the ladder quickly.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. In Pittsburgh's bustling McKnight Road location, you'll serve loyal customers, build community ties, and lead a team passionate about coffee. Our inclusive culture celebrates diversity, with Employee Resource Groups and equity initiatives. Enjoy a premium work environment with modern equipment, supportive leadership, and a focus on work-life balance. Estimated salary for this role ranges from $36,000 to $46,000 annually, competitive with Pittsburgh's retail sector, plus performance incentives.

Starbucks partners report high job satisfaction, with opportunities to influence store innovations and participate in global impact programs like sustainable farming and youth action.

Role FAQs

What is the work schedule like?

Flexible, including early mornings, evenings, weekends, nights, and holidays. Full-time roles average 30-40 hours per week.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits start immediately?

Many, including free coffee markouts, Spotify Premium, and tuition coverage eligibility.

How do I apply for Store# 19816 in Pittsburgh?

Search for Shift Supervisor roles on Starbucks careers site and apply directly—mention the store for fastest consideration.

Is training provided?

Comprehensive onboarding covers coffee mastery, leadership, and operations.

Ready to lead at Starbucks? Apply today and brew your future in Pittsburgh!