Shift Supervisor - Starbucks Coffee Company, Pittsburgh, Pennsylvania

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores globally, Starbucks offers premium coffee, handcrafted beverages, and fresh food in a welcoming third-place environment. In Pittsburgh, Pennsylvania, our stores embody this mission, fostering community connections while delivering unparalleled customer experiences. As a Shift Supervisor at Store# 27117 in Amos Hall, you'll play a pivotal role in upholding our high standards of service and operations.

Role Overview

The Shift Supervisor position at Starbucks in Pittsburgh is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee store operations during your shift, ensuring seamless service, team coordination, and adherence to Starbucks' renowned standards. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, and holidays, allowing you to balance work with life while advancing your career in the coffee industry. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for Pittsburgh's retail sector with a competitive buffer.

Key Responsibilities

As a Shift Supervisor, your daily impact will be felt through hands-on leadership and operational excellence:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare and coach baristas in crafting beverages and food to exact recipes, accommodating customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks to team members, coordinating the efforts of two or more employees to ensure smooth operations.

Customer Focus

Constantly interact with guests, fulfilling requests with enthusiasm and precision to create memorable Starbucks moments.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks Pittsburgh, bring these essential qualifications:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of supervisory experience, including delegating tasks and coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and team-building capabilities.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee and hospitality is key. Starbucks values diversity and provides accommodations as needed.

Benefits & Perks

Starbucks sets the standard for employee benefits, offering comprehensive perks that support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee & Markouts: Indulge in complimentary coffee, tea, and merchandise for you and loved ones.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager or Store Manager within 1-2 years. Access leadership training, mentorship, and online courses via the Starbucks College Achievement Plan. In Pittsburgh, high-performing partners seize opportunities across our growing district, building long-term careers in retail management, operations, or corporate roles.

Training & Development

From day one, receive hands-on training in barista skills, leadership, and business acumen, ensuring you're equipped for success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose. In Pittsburgh's vibrant Amos Hall location, contribute to a community hub where every shift builds lasting relationships. Enjoy a supportive culture emphasizing work-life balance, inclusivity, and innovation. With competitive pay, unbeatable benefits, and global opportunities, Starbucks empowers you to brew your future. Stand out in the retail job market with a role that offers stability, excitement, and premium rewards.

Role FAQs

What is the salary for a Shift Supervisor in Pittsburgh?

Estimated at $36,000-$46,000 yearly, based on local retail rates with Starbucks' competitive edge.

Is this a full-time position?

Yes, full-time with flexible hours to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Comprehensive package including 100% ASU tuition, Bean Stock, Spotify Premium, free drinks, and 401(k) match.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

How do I apply?

Search for Store# 27117 on Starbucks careers site and submit your application today!

This role is your gateway to leadership at Starbucks Coffee Company. Apply now and elevate your career in Pittsburgh, Pennsylvania.