About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Pittsburgh location on Freeport Road in Harmar, you'll be part of a dynamic team that brings this mission to life daily.

Role Overview

The Shift Supervisor role at Starbucks Store #62593 in Harmar, Pittsburgh, Pennsylvania, is perfect for motivated leaders ready to take the next step in their retail career. In this position, you'll oversee shift operations, guide baristas in delivering top-quality beverages and food, and ensure a welcoming store environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role demands reliability and enthusiasm. You'll coach your team to meet Starbucks' high standards while fostering strong customer relationships and maintaining store safety and security.

Why This Role Stands Out

As a Shift Supervisor, you're not just managing a shift—you're shaping the Starbucks experience for customers and partners alike. This entry-level leadership position offers hands-on training, real-world retail management experience, and pathways to higher roles like store manager or district manager.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Coaching and preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as ingredient substitutions or temperature adjustments.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth.
• Directing the work of others while building team relationships and providing exceptional customer service.

Daily Impact

Every shift, you'll interact directly with customers, resolve issues swiftly, and lead by example to uphold Starbucks' reputation for excellence in Pittsburgh's vibrant retail scene.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Pittsburgh, PA, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, teamwork ability, and retail environment knowledge.
• Flexibility for varied shifts and commitment to attendance standards.

No formal degree is required—Starbucks values hands-on experience and passion for hospitality. If you're energetic, customer-focused, and ready to lead, this is your opportunity.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in handcrafted beverages and pastries on us.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.
• Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.

Health and Wellness Focus

Starbucks prioritizes partner well-being with gym discounts, mental health days, and global mobility opportunities.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our store managers and executives started in roles just like this. With internal promotion rates exceeding 70%, your path to Assistant Store Manager, Store Manager, or beyond is clear. In Pittsburgh, join a supportive district with advancement opportunities across Pennsylvania.

Training and Development

From day one, expect mentorship, e-learning modules, and hands-on coaching to build skills in operations, customer service, and leadership.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that champions diversity, equity, inclusion, and sustainability. We're committed to hiring veterans, supporting communities, and reducing our environmental footprint. In Pittsburgh, our Freeport Road store serves a bustling community, offering you the chance to make a local impact while enjoying global brand prestige. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Pennsylvania), plus tips and benefits, this is more than a job—it's a career launchpad.

Experience the pride of leading a team that creates moments of connection over coffee. Starbucks partners enjoy a culture of belonging, innovation, and recognition.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits after meeting eligibility requirements, including tuition coverage and stock grants.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store #62593 in Harmar, Pittsburgh, PA, and submit your application today.

Q: Is this a full-time position?
A: Yes, full-time employment with opportunities for overtime and advancement.

Join Starbucks today and elevate your career in the heart of Pittsburgh. Apply now for Shift Supervisor and become part of something bigger!