About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in Pittsburgh, Pennsylvania, you'll join a dynamic team at Store# 69128 in the vibrant Strip District, a hub for food lovers and local culture. Starbucks invests heavily in its people, offering unparalleled benefits and growth opportunities that set us apart in the retail and food service industry.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to take the next step in their retail career. Reporting to the store manager, you'll oversee operations during your shift, ensuring our partners deliver the Starbucks Experience to every customer. This full-time position requires flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. With a focus on team coordination, customer service excellence, and operational efficiency, Shift Supervisors play a pivotal role in maintaining our high standards.

In Pittsburgh's Store# 69128, you'll lead a team in a fast-paced environment, coaching baristas on beverage preparation, managing cash handling, and upholding safety protocols. This role is perfect for those with retail experience who thrive in dynamic settings and are passionate about coffee and people.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, adapting to the needs of early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, including providing quality beverages and food products, precise cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized for customers, handling variations like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

Leadership and Team Focus

Direct the work of others with confidence, fostering a positive team environment. Your ability to build relationships and communicate effectively will be key to motivating partners and resolving challenges swiftly.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong ability to direct others, learn quickly, and communicate orally with clarity.
• Knowledge of retail environments, robust interpersonal skills, and a team-oriented mindset.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations to ensure equal opportunity.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and future:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Drink Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond, with thousands promoted internally each year. We provide leadership training, mentorship programs, and opportunities to relocate. In Pittsburgh, you'll gain exposure to high-volume operations in a culturally rich area, building skills transferable across our global network. Many of our district and regional leaders started as baristas—your path to executive leadership begins here.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and innovation. In Pittsburgh's Strip District, you'll contribute to a community-focused store while enjoying competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role and location). Experience the pride of leading a team that creates moments of connection over every cup. With our supportive culture and robust benefits, Starbucks empowers you to thrive personally and professionally.

Role FAQs

What is the estimated salary for this position?

Based on retail/food sector rates in Pittsburgh, PA, expect $36,000–$46,000 USD yearly, with potential for performance bonuses.

Is this a full-time role?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and team coordination.

Are benefits available immediately?

Eligible partners receive benefits from day one, including tuition coverage and free drinks.

How do I apply?

Search for Store# 69128 in Pittsburgh on Starbucks careers site and submit your application today!

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Pittsburgh now and become a partner in our story.