About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and handcrafted beverages to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring passion to every store. From roasting ethically sourced beans to creating welcoming Third Places, Starbucks sets the standard in the retail coffee industry. Joining Starbucks means becoming part of a legacy of innovation, sustainability, and partner-focused culture.

Role Overview

The Shift Supervisor role at Starbucks Store# 07641 in Robinson Town Centre, Pittsburgh, Pennsylvania, is your opportunity to step into leadership within a dynamic retail environment. As a Shift Supervisor, you will lead a team of baristas during shifts, ensuring exceptional customer experiences while upholding Starbucks' high standards for product quality, store operations, and safety. This position requires flexibility, quick thinking, and a passion for coffee and people.

Shift Supervisors are the heartbeat of the store during their shifts, coaching partners, managing operations, and creating moments of connection for customers. With Pittsburgh's vibrant community and Robinson Town Centre's bustling foot traffic, this role offers an exciting platform to grow your retail leadership skills at one of America's favorite coffee destinations.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store success. Core responsibilities include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Ensuring compliance with store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Preparing and coaching partners in the preparation of food and beverages to standard recipes or customized orders, handling variations like temperature, ingredient quantities, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth and efficient.

Leadership and Customer Focus

Beyond operations, you'll direct the work of others, foster a positive team environment, and fulfill customer requests with enthusiasm. Your ability to build relationships will turn one-time visitors into loyal Starbucks fans.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Pittsburgh, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, robust interpersonal skills, and team collaboration abilities.
• Flexibility for varied shifts and commitment to attendance standards.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• 100% Tuition Coverage: Earn a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you an owner in the company.
• Spotify Premium: Free subscription to enjoy music on the go.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages and food on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible roles, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Store Manager, District Manager, or corporate positions. Many of our executives started as baristas. With internal mobility programs and tuition coverage, your career trajectory is limitless. In Pittsburgh, opportunities abound across multiple stores and regions.

Training and Development

From Barista Basics to advanced leadership courses, Starbucks University equips you with skills for success. Performance reviews and coaching ensure continuous growth.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on ethical sourcing, community impact, and partner empowerment. In Pittsburgh's Robinson Town Centre, you'll serve a diverse clientele while contributing to local initiatives. Our inclusive culture celebrates individuality, and our premium brand offers prestige in the retail sector. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for Pennsylvania), plus tips and benefits, this role delivers real value.

Experience the pride of leading a team that creates joy through every cup. Starbucks isn't just a job—it's a movement.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free drinks, and 401(k) match from day one.

Is training provided?

Comprehensive onboarding and ongoing development through Starbucks training programs.

How do I apply?

Search for Store# 07641 on Starbucks careers site and submit your application today.

Join the Starbucks family in Pittsburgh and elevate your career. Apply now!