About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 locations across 80+ countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming Third Place environment for our customers.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring passion to every shift. As a Shift Supervisor at our Robinson Town Center Mall store in Pittsburgh, Pennsylvania, you'll play a pivotal role in upholding our high standards of service and operations.

Role Overview

The Shift Supervisor position at Starbucks Store# 07733 in Pittsburgh, Pennsylvania, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer experiences, team performance, and adherence to company standards. This role demands flexibility, quick thinking, and a passion for coffee and people. With opportunities for advancement, competitive pay estimated at $36,000-$46,000 annually, and iconic Starbucks benefits, this is your chance to elevate your career in the coffee industry.

Key Responsibilities

• Lead by example in maintaining regular attendance, punctuality, and flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach and direct baristas in preparing drinks and food to exact recipes, handling customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks to team members, coordinate workflows, and ensure smooth operations during peak hours.
• Deliver outstanding customer service by interacting with guests, fulfilling requests, and building lasting relationships.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Pittsburgh, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of supervisory experience, such as delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and teamwork abilities.
• Availability for flexible hours and commitment to consistent attendance, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degree programs at no cost—transform your future without debt.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs. At Starbucks, your well-being matters.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and access to our internal job portal. Many of our district managers, store managers, and executives started as baristas or shift supervisors. With clear paths to roles like Assistant Store Manager, Store Manager, and beyond, plus tuition reimbursement for further education, Starbucks invests in your long-term success. Join a company where 70% of management positions are filled internally.

Training and Development

From day one, you'll participate in our world-class training programs, covering everything from coffee expertise to leadership skills. Ongoing learning opportunities ensure you stay ahead in the fast-paced retail world.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Pittsburgh's vibrant Robinson Town Center Mall location, you'll serve a diverse customer base while contributing to local initiatives. Our premium culture emphasizes work-life balance, recognition programs, and a fun atmosphere fueled by great coffee. With competitive pay, unbeatable benefits, and endless growth, this Shift Supervisor role is more than a job—it's a career launchpad.

Don't miss this opportunity to lead at one of the most admired brands in the world. Apply now and become a partner in creating moments of connection, one shift at a time.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Pittsburgh's retail/food sector, expect $36,000-$46,000 annually, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits are immediately available?

Eligible partners enjoy benefits like free drinks, tuition coverage, and more from day one, with others vesting after qualifying periods.

Do I need prior coffee experience?

No, but customer service and leadership experience are key. We'll train you on Starbucks standards.

How do I apply?

Search for Store# 07733 on Starbucks careers site or apply directly through this posting.