About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and handcrafted beverages to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community impact sets us apart. In the United States, Starbucks offers dynamic career opportunities in retail, from baristas to leadership roles like Shift Supervisor. Join us in Pittsburgh, Pennsylvania, at Store# 71396 on Fox Chapel, Freeport Road, and become part of a brand that values partners' growth and well-being.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Pittsburgh, Pennsylvania, you will lead a team during shifts, ensuring outstanding customer experiences and smooth store operations. This role is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors coach baristas, manage daily tasks, and uphold Starbucks' high standards for product quality, safety, and service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position offers a pathway to management and beyond. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for Pittsburgh's retail sector with a competitive buffer.

Key Responsibilities

In this hands-on leadership role, your duties include:

• Maintaining regular attendance and punctuality to model reliability for the team.
• Working flexible hours to meet store needs, including peak times and holidays.
• Overseeing store policies on quality beverages, food preparation, cash handling, safety, and security.
• Coaching team members in preparing drinks and food to exact recipes, including customizations like temperature adjustments or ingredient substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure efficient operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Pittsburgh, you need:

• At least six months of experience in customer-facing roles, constantly interacting with and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, interpersonal skills, and team-building capabilities.
• Availability for flexible scheduling with or without reasonable accommodations.

No formal degree is required; passion for coffee, people, and leadership is key. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits to support your life and career:

• 100% Tuition Coverage: Earn a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Markouts: Enjoy complimentary beverages and food during shifts.
• 401(k) Match: Company matches your contributions for retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain leadership skills transferable to District Manager or higher roles. Over 70% of store leaders started as hourly partners. Access Starbucks College Achievement Plan, leadership training, and mentorship. In Pittsburgh, advance within our network of stores or explore corporate opportunities. Our culture fosters inclusivity, with employee resource groups and global mobility.

Why Leadership Roles Matter

Shift Supervisors drive store performance, customer loyalty, and team engagement, positioning you for rapid promotion in a company that promoted 200,000+ partners last year.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on sustainability, diversity, and community. In Pittsburgh, contribute to local events and build lasting relationships. Enjoy a premium work environment with modern stores, cutting-edge equipment, and a supportive culture. Starbucks' commitment to fair wages, comprehensive benefits, and work-life balance makes us the employer of choice in retail. Experience the pride of serving Third Place experiences where customers connect.

Role FAQs

Q: What is the schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays, with or without accommodations.

Q: Is experience required?
A: Yes, six months in customer service and task delegation.

Q: What benefits start immediately?
A: Tuition coverage, Bean Stock, Spotify, free drinks, and more for eligible roles.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 71396 in Pittsburgh, PA, and submit your application today.

Q: What's the salary range?
A: Estimated $36,000-$46,000 yearly, based on Pittsburgh market rates.

Join Starbucks in Pittsburgh and elevate your career. Apply now for Shift Supervisor at Store# 71396!