About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor in Pittsburgh, Pennsylvania, you'll be part of a dynamic team at Store# 07661 on Murray Ave, contributing to the local community's love for Starbucks while advancing your career in a supportive, growth-oriented environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Reporting to the store manager, you'll oversee baristas, ensure smooth operations, and deliver the Starbucks Experience to every customer. This full-time position demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. Ideal for those with retail or food service backgrounds, this role offers hands-on leadership experience in a fast-paced retail setting.

At Store# 07661 in Pittsburgh's vibrant Murray Ave area, you'll manage peak-hour rushes, coach team members on beverage and food preparation, and uphold our high standards for quality, safety, and customer satisfaction. With an estimated salary range of $36,000–$46,000 USD annually (based on market rates for the region), this position provides competitive pay plus comprehensive benefits that set Starbucks apart as an employer of choice.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to store success. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Adhering to store operating policies and standards, including delivering quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customer customizations, such as adjustments in temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize efficiency.

These responsibilities empower you to lead by example, fostering a positive team environment while prioritizing the customer experience that Starbucks is renowned for.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and products rapidly.
• Strong oral communication skills for clear team instructions and customer engagement.
• In-depth knowledge of the retail environment, including sales, merchandising, and operations.
• Exceptional interpersonal skills to build relationships with customers and team members.
• Proven ability to work collaboratively as part of a team.

Physical requirements include standing for extended periods and lifting moderate weights, with reasonable accommodations available as needed. No formal education beyond high school is required, but a passion for coffee and people is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Full-time partners receive Starbucks stock equity, allowing you to own a piece of the company and share in its success.
• 100% Tuition Coverage: Through the Starbucks College Achievement Plan, get full tuition reimbursement for online degrees from Arizona State University (ASU Online).
• Spotify Premium: Enjoy a complimentary Spotify Premium subscription as part of our partner perks.
• Free Coffee and Drink Markouts: Take home free drinks and food items during shifts, plus discounts for personal use.
• 401(k) with Company Match: Secure your future with our robust retirement plan, including generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel. These benefits make Starbucks a top employer in retail and food service.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and clear paths to advancement—many store managers and district leaders started in hourly roles. Our internal mobility rate is high, with thousands promoted annually. In Pittsburgh, you'll join a region with numerous stores offering relocation potential. Long-term, opportunities span operations, merchandising, supply chain, and corporate roles worldwide.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a meaningful impact. In Pittsburgh's Murray Ave store, you'll serve a diverse community, from students to professionals, while enjoying a premium work culture focused on inclusivity, innovation, and sustainability. Our commitment to ethical sourcing, community involvement, and partner-first policies creates an environment where you can thrive personally and professionally. With competitive pay, unparalleled benefits, and endless growth, Starbucks empowers you to brew your best life.

Role FAQs

What is the typical shift schedule for a Shift Supervisor?

Shifts vary to cover store hours, often including early mornings (pre-6 AM), evenings, weekends, nights, and holidays. Flexibility is key.

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available from day one?

Many perks like free drinks start immediately, with full benefits (health, tuition, 401(k)) after eligibility periods.

Can I advance quickly at Starbucks?

Absolutely—high performers often move to assistant manager or manager roles within a year.

Is this a full-time position?

Yes, full-time with opportunities for overtime during peak seasons.