About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately crafting beverages and food offerings that inspire connection. With over 38,000 stores in more than 80 countries, Starbucks has built a global legacy on quality, community, and innovation. Founded in 1971 in Seattle, Washington, the company has evolved into a dynamic leader in the coffee industry, emphasizing ethical sourcing, sustainability, and employee empowerment. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating the 'third place'—a welcoming space between home and work where customers connect over exceptional coffee experiences.

In the United States, Starbucks operates thousands of stores, including iconic locations like the Galleria at Mt. Lebanon in Pittsburgh, Pennsylvania. Our commitment to diversity, equity, and inclusion ensures that our stores reflect the communities we serve, fostering an environment where every voice is heard and every idea can spark change.

Role Overview

The Shift Supervisor position at Starbucks Store# 07903, Galleria at Mt. Lebanon in Pittsburgh, Pennsylvania, is your gateway to leadership in a fast-paced, customer-focused retail environment. As a Shift Supervisor, you'll lead a team of baristas during shifts, ensuring smooth operations, outstanding service, and adherence to Starbucks' high standards. This full-time role demands energy, quick thinking, and a passion for coffee and people. You'll coach your team on beverage preparation, handle customer requests with finesse, and maintain a safe, efficient store. Ideal for those with retail experience seeking to grow within a supportive company that values work-life balance and professional development.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of store operations. Your daily responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running seamlessly.

Leadership and Team Support

Beyond operations, you'll direct the work of others, build strong team relationships, and foster a positive environment where everyone thrives. Your ability to communicate effectively and work collaboratively will drive store success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work as part of a team and build lasting relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Markouts: Indulge in complimentary handcrafted beverages and food items.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has propelled thousands of partners into leadership positions worldwide. With ongoing training via Starbucks College Achievement Plan and leadership development programs, your career trajectory is limitless. Many of our executives started as baristas—your story could be next.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, customer service, and management skills. Starbucks University offers digital courses to sharpen your expertise and prepare for promotions.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Pittsburgh's Galleria at Mt. Lebanon store, you'll contribute to a vibrant local scene while enjoying global opportunities. Our culture celebrates inclusivity, innovation, and impact, with initiatives like sustainable farming partnerships and community giveback programs. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Pittsburgh, PA), plus tips and benefits, you'll thrive both personally and professionally. Experience the pride of leading a team that creates moments of connection, one cup at a time.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store# 07903 on Starbucks careers site and submit your application today!