About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving over 150 million customers weekly across more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, handcrafted beverages, and inclusive community spaces. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating welcoming Third Place environments where customers connect.

In the United States, Starbucks operates thousands of stores, including in vibrant communities like Plainville, Connecticut. We prioritize partner (employee) well-being, offering industry-leading benefits that support work-life balance, financial security, and personal growth. Whether you're passionate about coffee craftsmanship or leadership in retail, Starbucks provides a platform to thrive.

Role Overview

The Shift Supervisor role at Starbucks Store# 02850 in Plainville, Connecticut, is perfect for dynamic leaders ready to elevate the customer experience. As a Shift Supervisor, you'll guide a team of baristas during shifts, ensuring seamless operations while delivering the Starbucks standard of service. This full-time position demands flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in fast-paced retail environments.

Reporting to the store manager, you'll coach partners on beverage and food preparation, handle cash securely, and uphold safety protocols. With strong interpersonal skills and retail knowledge, you'll build lasting customer relationships and foster a positive team culture. This role offers a gateway to management opportunities within Starbucks' expansive career ladder.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store success. Core duties include:

• Maintaining regular attendance and punctuality to model reliability for the team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhering to operating policies on quality beverages, food products, cash handling, safety, and security.
• Coaching partners in preparing food and beverages to exact recipes, including customizations like temperature adjustments or ingredient substitutions.
• Delegating tasks to two or more employees and coordinating team efforts for peak efficiency.
• Directing the work of others while building strong relationships and ensuring exceptional customer service.

Daily Leadership Tasks

From opening procedures to closing checklists, you'll oversee shift operations, resolve customer issues swiftly, and maintain a clean, inviting store atmosphere. Your ability to learn quickly and communicate effectively will drive team performance and sales.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Plainville, CT, candidates need:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Demonstrated ability to direct others, learn quickly, and excel in oral communication.
• Strong knowledge of retail environments, interpersonal skills, and team collaboration.
• Availability for flexible scheduling with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee and hospitality is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks sets the standard for partner benefits in retail:

• 100% Tuition Coverage: Earn a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in company success.
• Spotify Premium: Complimentary subscription for music lovers.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) Match: Company matches contributions to help build retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. These benefits start day one for eligible partners, underscoring Starbucks' investment in your future.

Career Growth at Starbucks

Starbucks promotes 80% of leaders from within. As a Shift Supervisor, you'll gain hands-on leadership experience, paving the way to roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate positions. Our robust training programs, including Barista Basics, Shift Supervisor Certification, and leadership development, equip you for advancement. Many partners start as baristas and rise through the ranks, with clear paths in operations, merchandising, and innovation.

Training & Development

Access online learning via Starbucks College Achievement Plan, mentorship, and tuition-free education to fuel your career trajectory in Plainville or nationwide transfers.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, sustainability, and community impact. In Plainville, Connecticut, you'll contribute to a local store while accessing global opportunities. Enjoy competitive pay estimated at $36,000-$46,000 annually, premium benefits, and the satisfaction of creating moments of connection over coffee. Starbucks partners report high job satisfaction due to supportive teams, flexible schedules, and meaningful work.

Our commitment to ethical sourcing, with 99% of coffee ethically sourced, aligns with values-driven professionals. Whether advancing your retail career or exploring hospitality, Starbucks in Plainville offers stability and excitement.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Connecticut's retail sector, expect $36,000-$46,000 yearly, plus tips and benefits.

Is this a full-time position?

Yes, full-time with flexible hours to fit your lifestyle.

What experience is required?

Six months in customer service and task delegation.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits starting day one, including tuition coverage and free drinks.

Can I transfer to other stores?

Yes, internal mobility is encouraged across 15,000+ U.S. locations.

Apply today to lead shifts at Starbucks Plainville and brew your career forward!