Shift Supervisor - Starbucks Coffee Company in Plano, Texas

About Starbucks Coffee Company

Starbucks Coffee Company is the premier coffeehouse chain worldwide, renowned for its high-quality arabica coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing premium coffee beans to creating third-place experiences where communities connect.

In Plano, Texas, our store at Renner & PGBT (#67351) embodies this ethos, serving as a vibrant hub for locals seeking their daily brew or a moment of respite. As a Shift Supervisor, you will play a pivotal role in upholding our standards of excellence and fostering a positive team culture.

Role Overview

The Shift Supervisor position at Starbucks in Plano, Texas, is a dynamic leadership role perfect for motivated individuals with retail experience. You will oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. This full-time opportunity offers flexible hours, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while advancing your career in the coffee industry.

With a focus on coaching baristas, managing daily tasks, and maintaining our high operational standards, this role is ideal for those who thrive in fast-paced retail environments and enjoy building relationships with customers and teammates alike.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, delivering quality beverages and food products.
• Manage cash handling, store safety, and security protocols meticulously.
• Prepare beverages and food to standard recipes or customize based on customer requests, including adjustments for temperature, ingredients, or substitutions.
• Coach and delegate tasks to team members, coordinating the efforts of two or more employees effectively.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Plano, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail operations and the ability to work collaboratively as part of a team.
• Capacity to build meaningful relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. We welcome diverse backgrounds and provide training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, sharing in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and mental health resources, ensuring your well-being is prioritized.

Career Growth at Starbucks

Starbucks invests in your professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility programs, leadership training, and mentorship opportunities empower you to climb the ladder. Many of our executives started as baristas, proving that dedication leads to rewarding careers. In Plano, you'll gain hands-on experience that positions you for multi-store leadership or corporate roles.

Training and Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and management skills. Ongoing programs like Barista Basics, Shift Supervisor Certification, and leadership workshops ensure continuous growth.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. We roast over 3 billion cups of coffee annually using ethically sourced beans, support farmer communities, and prioritize eco-friendly practices. In Plano, Texas, you'll contribute to a welcoming store atmosphere while enjoying competitive pay estimated at $36,000-$46,000 annually, flexible scheduling, and unparalleled benefits.

Our culture celebrates diversity, with employee resource groups and inclusive hiring practices. Experience the pride of leading a team that creates moments of connection for every customer.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and partner discounts start right away, with full benefits upon eligibility.

How does Starbucks support education?

100% tuition coverage for ASU Online degrees in business, IT, and more.

Can I advance quickly?

Absolutely—many leaders promote within 6-12 months based on performance.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Plano, Texas today and join a legacy of excellence.