About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Pleasant Hill, California. As a Shift Supervisor at Store# 65803 in Pleasant Hill, you'll be part of a dynamic team that brings the Starbucks experience to life, fostering connections and creating moments of joy for every customer.

Role Overview

The Shift Supervisor role at Starbucks in Pleasant Hill, California, is a leadership position perfect for motivated individuals with retail experience who thrive in fast-paced environments. Reporting to the store manager, you'll oversee shift operations, coach baristas, ensure top-tier service, and maintain store standards. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those seeking growth in the coffee industry. With Starbucks' renowned benefits and career development programs, this role is a launchpad for long-term success in retail management.

Why Pleasant Hill, California?

Pleasant Hill, located in Contra Costa County, offers a welcoming suburban atmosphere with easy access to the Bay Area. Our store at Contra Costa & Sunvalley is a community hub where locals gather for their daily brew. Join us and contribute to the energy of this thriving location.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to support store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, delivering quality beverages and food products while handling cash securely.
• Prioritize store safety and security, creating a welcoming environment for all.
• Prepare beverages and coach baristas on recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, providing guidance to meet performance standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Pleasant Hill, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail environments and the ability to work collaboratively as part of a team.
• Capacity to build relationships with customers and colleagues alike.

Reasonable accommodations are available to support diverse needs. No formal education beyond high school is required, but a passion for coffee and service is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, investing in your future.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee & Merch Markouts: Take home coffee, tea, and merchandise to share the Starbucks experience.
• 401(k) Match: Secure your retirement with generous company matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts, ensuring comprehensive support for full-time partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Assistant Store Manager or District Manager. Many of our executives started as baristas. With internal mobility across 38,000+ stores, your career trajectory is limitless. Programs like the Barista Basics and Shift Supervisor training equip you with skills for advancement, while tuition coverage opens doors to bachelor's degrees and beyond.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and leadership. Ongoing workshops ensure you're always growing professionally.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company committed to ethical sourcing, community impact, and inclusivity. In Pleasant Hill, you'll lead a team that creates 'third place' experiences—welcoming spaces between home and work. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for California retail supervisors), plus tips and benefits that boost total rewards. Be part of a brand that values diversity, sustainability, and innovation. Whether you're passionate about coffee or seeking leadership experience, Starbucks empowers you to thrive.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on Pleasant Hill, CA market rates for shift supervisors in retail/food service, expect $38,000-$48,000 yearly, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and task delegation.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting introductory periods, including tuition coverage and stock grants.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 65803 in Pleasant Hill, and submit your application today!

Ready to elevate your career? Apply for Shift Supervisor at Starbucks Pleasant Hill now and become part of something bigger.