About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Pomona, California, our store at FAIRPLEX & I-10 (#13226) is a vibrant hub for the local community, offering the perfect blend of convenience and excellence.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Pomona, California, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the unbeatable Starbucks experience. This position is ideal for motivated leaders with retail experience who thrive in fast-paced environments. You will coach baristas, manage daily tasks, and uphold our high standards for product quality, customer service, and store safety. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the opportunity to grow within a supportive, inclusive culture.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running efficiently.

These duties ensure every customer leaves with a smile and a perfectly crafted drink, while fostering a positive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at our Pomona location, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team-oriented mindset with the ability to build relationships and work collaboratively.

No formal degree is required, but a passion for coffee, leadership, and customer service is essential. We welcome diverse backgrounds and provide training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize your well-being and work-life balance.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or even District Manager. Many of our executives started as baristas. With internal mobility programs and tuition reimbursement, your career path is limitless. In Pomona, you'll join a network of ambitious partners ready to support your ascent.

Training and Development Programs

From barista basics to advanced management courses, Starbucks invests in your growth through our Starbucks College Achievement Plan and leadership academies.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In Pomona, California, you'll contribute to a welcoming store environment while enjoying competitive pay estimated at $38,000-$48,000 annually, flexible scheduling, and a supportive community. Our commitment to sustainability—sourcing ethically grown coffee and reducing waste—aligns with modern values. Whether you're passionate about coffee or leadership, Starbucks empowers you to thrive.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime.

How do I apply?

Search for Store# 13226 in Pomona on Starbucks careers site and submit your application today!