About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are a community builder, fostering connections between people through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Ponca City, Oklahoma location (Store# 61432 at 14th & Prospect), you will play a pivotal role in delivering this mission daily.

Role Overview

The Shift Supervisor position at Starbucks in Ponca City, Oklahoma, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you will oversee store operations during your shift, ensuring a seamless customer experience while coaching baristas to uphold Starbucks' high standards. This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. With a focus on team coordination, customer service, and operational excellence, Shift Supervisors are the backbone of our store's success. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this opportunity at Starbucks Coffee Company offers unparalleled growth potential.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Be available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members effectively.

Leadership Focus

Direct the work of others, build relationships, and foster a positive team environment to drive store performance.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Ponca City, OK, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee & Markouts: Enjoy Starbucks products daily at no cost.
• 401(k) Match: Generous company matching to support your retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal promotion rates exceeding 70%, your career path could lead to roles like Assistant Store Manager, Store Manager, or beyond into district and regional leadership. In Ponca City, Oklahoma, this role is your gateway to a rewarding career in the coffee industry.

Training & Development

Access to Starbucks College Achievement Plan, leadership certifications, and mentorship programs ensure you grow with us.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Ponca City, OK, you'll contribute to a welcoming store environment at 14th & Prospect, serving loyal customers and building lasting relationships. Our culture emphasizes inclusivity, innovation, and impact—whether through sustainable sourcing of ethically grown coffee or community service initiatives. With competitive pay estimated at $34,000-$42,000 annually (based on market rates for the role in Oklahoma), plus comprehensive benefits, Starbucks offers stability and excitement. Stand out in the retail job market with a role that combines leadership, customer passion, and premium perks.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, free drinks, and more from day one.

How does Starbucks support career advancement?

Through training, tuition assistance, and high internal promotion rates.

Is this a full-time role?

Yes, full-time employment with benefits.

Apply today to elevate your career as a Shift Supervisor at Starbucks in Ponca City, Oklahoma!