About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a culture of inclusivity, innovation, and community impact. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do, enjoying unparalleled benefits and opportunities for growth.

Role Overview

As a Shift Supervisor at Starbucks Store #83381 located at Central and Irving in Portage, Indiana, you'll step into a dynamic leadership role where you'll support the store manager in creating an exceptional customer experience. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll coach baristas, ensure operational excellence, and contribute to a positive store atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a chance to advance your career in the coffee industry while enjoying Starbucks' renowned partner benefits.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and maintaining safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customer customizations, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations running smoothly.

Leadership and Team Support

Direct the work of others, build relationships with customers and partners, and foster a collaborative team environment. Your ability to learn quickly and communicate effectively will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work as part of a team.
• Knowledge of the retail environment and the ability to direct others.
• Availability for flexible scheduling and commitment to punctuality.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner of the company.
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many partners advance to roles like Store Manager, District Manager, or corporate positions. With internal mobility across thousands of stores, your career path is limitless. Past Shift Supervisors have gone on to lead multi-unit operations or innovate in product development.

Training and Development

From barista basics to advanced management courses, Starbucks invests in your success with digital learning platforms and mentorship opportunities.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Portage, Indiana, you'll contribute to a welcoming store environment while enjoying competitive pay estimated at $36,000–$46,000 annually, based on experience and local market rates. Experience the pride of serving premium coffee, impacting local neighborhoods, and growing personally and professionally. Starbucks' culture emphasizes work-life balance, inclusivity, and purpose-driven work, making it the ideal place for ambitious leaders.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts start on day one, with full benefits after eligibility.

Is training provided?

Comprehensive onboarding and ongoing development ensure you're set for success.

How do I apply?

Visit the Starbucks careers site and search for Store #83381 in Portage, IN—apply now to join the team!