About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in Portland, Connecticut, you'll be part of a dynamic team at Store# 69476, Brainerd Place, contributing to the local community while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role, you'll ensure our store runs smoothly, delivering the Starbucks Experience to every customer. You'll coach baristas, manage daily tasks, and uphold our high standards for food, beverage quality, safety, and customer service. This position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

Located in Portland, Connecticut, this opportunity offers a chance to lead in a vibrant community setting while enjoying the perks of working for a Fortune 500 company committed to partner growth and well-being.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to store success. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to optimize efficiency and customer satisfaction.

Leadership Focus

Shift Supervisors act as role models, fostering a positive team environment, building relationships, and driving performance through effective communication and quick decision-making.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Flexibility for varied shifts and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner health, financial security, and work-life balance:

• 100% Tuition Coverage: Earn a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner of the company.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands of partners climb the career ladder—many starting just like you. With ongoing training, mentorship, and leadership development programs, your potential is limitless.

Training and Support

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and operational excellence, ensuring you're equipped to lead with confidence.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Portland, Connecticut, you'll serve loyal customers, contribute to local events, and grow personally and professionally. Our premium culture, competitive estimated salary of $36,000–$46,000 annually (based on market rates for the role in this location), and unmatched benefits make this more than a job—it's a career worth brewing.

Experience the pride of leading a team that creates moments of connection over every cup. Starbucks partners enjoy a supportive culture where your voice matters, and your contributions drive global success.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating 2+ employees.

What benefits are available immediately?

Many perks like free coffee markouts start on day one, with full benefits upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and growth.

How do I apply?

Search for Store# 69476 in Portland, CT, on the Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now and become a leader at Starbucks Coffee Company.