Shift Supervisor - Starbucks Coffee Company, Portland, Oregon

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and crafting handcrafted beverages that inspire connection. With over 38,000 stores globally, Starbucks creates a welcoming third place between home and work where communities gather. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing sustainability, partner (employee) well-being, and innovation. In Portland, Oregon, Starbucks operates vibrant stores like Store# 09666 at 3330 NW Yeon, serving the local community with quality coffee, food, and exceptional service. As a Shift Supervisor, you'll play a pivotal role in upholding Starbucks' high standards while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 09666 in Portland, Oregon, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee operations during shifts, ensuring smooth service, team performance, and customer satisfaction. This full-time opportunity demands flexibility for early mornings, evenings, weekends, nights, and holidays. With an estimated salary range of $38,000 - $48,000 USD annually (based on Portland market rates), this role offers competitive pay plus comprehensive benefits. Ideal for those passionate about coffee, customer service, and team leadership in the retail food sector.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular attendance and punctuality to model reliability for the team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforcing store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coaching baristas on preparing drinks and food to exact standards or customizing per customer requests, such as recipe adjustments for temperature, ingredients, or substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure efficient operations.
• Directing team workflow, resolving issues, and fostering a positive store environment.

Customer Focus

Constantly interact with guests, fulfilling requests promptly while building lasting relationships in Portland's vibrant coffee scene.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Portland:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of delegating tasks or coordinating two or more employees.
• Demonstrated ability to direct others' work effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication and interpersonal skills.
• Team-oriented mindset with retail environment knowledge.
• Ability to work collaboratively while building relationships.

Reasonable accommodations are available. No formal education beyond high school is required, but passion for hospitality is key.

Benefits & Perks

Starbucks invests in partners with industry-leading benefits:

• Bean Stock: Annual stock grants to share in company success.
• 100% Tuition Coverage: Full reimbursement for Arizona State University Online bachelor's degrees.
• Spotify Premium: Complimentary subscription for music lovers.
• Free Coffee & Food Markouts: Enjoy beverages and snacks daily.
• 401(k) Match: Generous company contributions to retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. In Portland, enjoy a supportive community with local events and growth opportunities.

Career Growth at Starbucks

Starbucks fosters internal mobility, with 70% of store leaders starting as hourly partners. As Shift Supervisor, gain hands-on leadership experience leading to roles like Assistant Store Manager or beyond. Access Starbucks College Achievement Plan, leadership training, and global opportunities. Portland's progressive market offers exposure to innovative store concepts and diverse customer bases, accelerating your path in coffee retail careers.

Training & Development

Comprehensive onboarding includes barista skills, leadership workshops, and ongoing coaching to build expertise.

Why Join Starbucks

Choose Starbucks for purpose-driven work: ethical sourcing supports farmers, sustainability initiatives reduce waste, and community programs uplift locals. In Portland, Oregon, contribute to a store embodying the city's creative spirit. Enjoy premium compensation, unparalleled benefits, and a culture valuing inclusivity, innovation, and impact. Over 250,000 partners worldwide thrive here—join the green apron revolution and elevate your career today.

Role FAQs

What is the work schedule like?

Flexible, including early mornings, evenings, weekends, nights, and holidays, with consistent scheduling.

Is prior supervisory experience required?

Yes, at least six months delegating to/coordinating 2+ employees.

What benefits start immediately?

Free coffee/food markouts and partner discounts from day one; full benefits after eligibility.

How does Starbucks support education?

100% tuition coverage for ASU Online degrees, no repayment required.

Is this role full-time?

Yes, full-time position with opportunities for overtime.

Apply now for Shift Supervisor at Starbucks Store# 09666, 3330 NW Yeon, Portland, OR. Seize your chance to lead, learn, and love what you do.