About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In Portland, Oregon, Starbucks Store #11544 at Cascade Station embodies this ethos, offering a dynamic retail environment in a vibrant city known for its innovative spirit and love of coffee culture. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering team success.

Role Overview

The Shift Supervisor position at Starbucks Store #11544 in Portland, Oregon, is a leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee shift operations, ensure outstanding customer experiences, and guide baristas in delivering perfect beverages and food. Flexible scheduling accommodates early mornings, evenings, weekends, holidays, and nights, making it ideal for those who thrive in fast-paced settings. With a focus on team coordination and customer satisfaction, this role offers hands-on leadership opportunities in the heart of Portland's Cascade Station.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhering to store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coaching team members in preparing food and beverages to standard recipes or customizing orders with changes in temperature, ingredients, or quantities.
• Delegating tasks and coordinating the work of two or more employees to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Portland, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team and build lasting relationships.

No formal degree is required—your passion for coffee, leadership potential, and customer focus are what matter most.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Markouts: Enjoy handcrafted beverages and food markouts daily.
• 401(k) Match: Generous company matching to support your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. In Portland, opportunities abound for advancement to roles like Assistant Store Manager or beyond. Our internal mobility program supports cross-store and regional transfers, ensuring your career evolves with your ambitions. With a clear path from barista to leadership, Starbucks empowers you to brew your future.

Training and Development

From hands-on coaching to digital learning platforms, we provide tools for success. Leadership development focuses on skills like team motivation, conflict resolution, and operational excellence.

Why Join Starbucks

Joining Starbucks means becoming part of a global community that values diversity, equity, and inclusion. In Portland's Cascade Station store, you'll contribute to a lively atmosphere where innovation meets tradition. Our commitment to sustainability—through reusable cups, ethical sourcing, and community partnerships—aligns with Portland's progressive values. Enjoy competitive pay estimated at $38,000-$48,000 annually, plus tips, in a role that offers stability and excitement. Whether you're a coffee enthusiast or aspiring leader, Starbucks provides purpose, growth, and a sense of belonging.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy Bean Stock, tuition coverage, Spotify Premium, free coffee, and more from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and career progression.

How do I apply for the Shift Supervisor role in Portland?

Search for Store #11544 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for the Shift Supervisor position at Starbucks in Portland, Oregon, and join a team that's brewing greatness.