About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 locations globally, serving millions of customers daily. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming third place between work and home.

In Portland, Oregon, Starbucks stores embody the city's vibrant, innovative spirit. Store #11545 at NE Airport Way & 122 is a hub for locals and travelers alike, offering exceptional service and community connection. As a Shift Supervisor here, you'll play a pivotal role in upholding our high standards while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store #11545 in Portland, Oregon, is a leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee shift operations, guide baristas, ensure top-tier customer service, and maintain our commitment to quality and safety. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced setting.

As a Shift Supervisor, you'll bridge the gap between team member and manager, directing daily tasks, coaching on beverage preparation, and fostering a positive store culture. This role offers hands-on leadership experience in the coffee industry, with opportunities to grow within one of the most admired brands worldwide.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of store operations during their shifts. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to ensure smooth operations and exceptional customer experiences.

Daily Leadership Duties

Each shift, you'll lead by example, interacting constantly with customers to fulfill requests, building relationships, and resolving issues promptly. Your ability to learn quickly and adapt will be crucial in this role.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Portland, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, with effective oral communication skills.
• Knowledge of the retail environment and strong interpersonal skills.
• Proven ability to work as part of a team and build relationships.
• Availability for flexible scheduling and commitment to punctuality.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to enhance your workday.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits support your well-being and long-term goals.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership workshops, and clear paths to promotion. Many store managers and district leaders started as Shift Supervisors. With our global footprint, opportunities span retail operations, supply chain, marketing, and corporate roles. In Portland, you'll join a supportive network fostering innovation and advancement.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, customer service excellence, and supervisory skills. Ongoing coaching ensures you excel and progress swiftly.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Portland's eclectic scene, you'll serve diverse customers while enjoying a premium work environment. Our competitive estimated salary range of $38,000–$48,000 USD annually reflects market rates for this role in Oregon, with potential for performance-based increases.

Experience the pride of leading a team that creates moments of connection over every cup. Starbucks isn't just a job—it's a career launchpad with unmatched benefits and growth potential.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $38,000–$48,000 USD per year, based on experience and location market rates.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What benefits are immediately available?
A: Eligible employees enjoy free drinks, tuition coverage, Bean Stock, Spotify Premium, and 401(k) match from day one or after short eligibility periods.

Q: Do I need prior supervisory experience?
A: At least six months delegating tasks to others is required.

Q: How do I apply?
A: Visit our careers site and search for Store #11545 in Portland, OR. Apply now to join the Starbucks family!