About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing ethically grown coffee from around the world, crafting exceptional beverages, and creating welcoming third-place environments where communities connect. As a Shift Supervisor at our Portland, Oregon location (Store# 50363, SE Powell & 28th), you'll be part of a dynamic team driving this mission forward in a vibrant city known for its innovative spirit and love of quality coffee.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role at our SE Powell & 28th store in Portland, you'll oversee team members, ensure outstanding customer experiences, and maintain the high standards that define Starbucks. This position offers hands-on management experience in a fast-paced retail environment, perfect for those with customer service backgrounds looking to advance. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, you'll play a key part in delivering the Starbucks experience consistently.

Why This Role Matters

As a Shift Supervisor, you're the on-the-ground leader who coaches partners, upholds operational excellence, and builds a positive store culture. Your ability to direct others and foster teamwork directly impacts customer satisfaction and store success.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical tasks that keep the store running smoothly:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet business needs.
• Adhere to store operating policies and standards, including providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to optimize efficiency.

Daily Impact

Every shift, you'll direct the work of others, interact constantly with customers to fulfill their requests, and contribute to a collaborative team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Portland, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures rapidly.
• Strong oral communication skills and knowledge of the retail environment.
• Exceptional interpersonal skills, team collaboration abilities, and relationship-building prowess.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity grants that make you a partner in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) Match: Generous company matching to build your retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits start day one for eligible partners, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and pathways to roles like Assistant Store Manager, Store Manager, and beyond. Many of our district and regional leaders started in hourly positions. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. Portland's thriving market offers ample opportunities for advancement in the Pacific Northwest region.

Training & Development

From barista basics to advanced management courses, Starbucks University equips you with skills for every stage of your journey.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose in Portland's eclectic coffee scene. Work in a supportive culture that champions inclusivity, sustainability, and community impact. Our commitment to ethical sourcing, environmental responsibility, and partner empowerment sets us apart. In Portland, Oregon, you'll contribute to a store that embodies the city's creative vibe while enjoying competitive pay estimated at $38,000–$48,000 annually, based on market rates for retail leadership roles.

Experience the pride of crafting moments of connection over coffee, backed by a company that puts people first.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 50363 in Portland, OR. Apply now to join our team!