About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to ethical sourcing. At Starbucks, we source the finest arabica beans, crafting handcrafted beverages and food items that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Pullman, Washington, you'll be part of a dynamic team driving this mission forward in a vibrant college town near Washington State University.

Role Overview

The Shift Supervisor role at Starbucks Store #03358 on NE Stadium Way in Pullman, Washington, is perfect for motivated leaders ready to elevate store operations. In this full-time position, you'll oversee shifts, coach baristas, ensure top-tier service, and maintain our high standards for food, beverages, and customer satisfaction. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and a passion for the retail environment. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for retail supervisors in Washington state, offering competitive pay with significant growth potential.

Why Pullman, Washington?

Pullman is a welcoming community in eastern Washington, home to Washington State University. Our store on NE Stadium Way serves students, faculty, and locals with the perfect blend of convenience and community spirit. Join us to contribute to the local vibe while advancing your career.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact is hands-on and rewarding:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Meet store operating policies, delivering quality beverages and food products while handling cash securely.
• Ensure store safety and security protocols are followed rigorously.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees effectively.

These responsibilities empower you to lead by example, fostering a positive store environment.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others.
• Quick learning aptitude to master Starbucks standards swiftly.
• Effective oral communication skills for clear team instructions and customer engagement.
• Strong knowledge of the retail environment.
• Exceptional interpersonal skills and ability to build lasting relationships.
• Team-oriented mindset with flexibility for varied shifts.

No formal degree required—your experience and passion for people and coffee are what count.

Benefits & Perks

Starbucks invests in partners with industry-leading benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in our success.
• Spotify Premium: Enjoy a complimentary subscription as part of our partner perks.
• Free Coffee & Markouts: Take home coffee, tea, and merchandise daily.
• 401(k) Match: Company matches your contributions for retirement security.
• Comprehensive health, dental, and vision insurance.
• Paid vacation, sick time, and parental leave.
• Partner discounts and global transfer opportunities.

These perks create a supportive, enriching work-life balance.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Store Manager, District Manager, or corporate positions. Many executives started as baristas. With internal promotions filling 80% of leadership roles, your growth is limitless. In Pullman, leverage local opportunities while eyeing national mobility.

Training & Development

From day one, receive hands-on training in coffee mastery, customer service, and leadership. Ongoing programs ensure you're equipped to excel.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. Work with passionate teams, make a difference in Pullman, and enjoy premium benefits that prioritize your well-being. Our inclusive culture values diversity, equity, and inclusion, offering a premium experience in the coffee industry. With competitive pay, stock options, and tuition-free education, Starbucks empowers you to brew your future. Apply now for Store #03358 and elevate your career.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Free coffee markouts and partner discounts from day one; full benefits after eligibility.

Q: Can I transfer to other stores?
A: Yes, explore global opportunities after establishing tenure.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store #03358 in Pullman, WA, and submit your application today.