About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including in vibrant locations like Québec, QC, where we blend global expertise with local community spirit. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at Store# 49328, ESPACE BOUVIER, you'll be part of this iconic brand, contributing to its legacy of excellence in the coffee industry.

Role Overview

The Shift Supervisor role at Starbucks is a dynamic leadership position perfect for motivated individuals passionate about coffee, customer service, and team development. In our Québec, QC store, you'll oversee operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. This full-time opportunity offers hands-on experience in retail management, with French language fluency required to connect authentically with our diverse community. Expect a fast-paced environment where your leadership drives team success and store performance. With competitive pay estimated at $42,000–$52,000 CAD annually, plus comprehensive benefits, this is your chance to elevate your career at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Assisting with new partner training by positively reinforcing performance and providing respectful, encouraging coaching.
• Delivering feedback to the store manager on partner performance to foster continuous improvement.
• Contributing to a positive team environment by recognizing changes in morale and communicating them effectively.
• Providing legendary customer service with a 'customer comes first' attitude, building genuine connections.
• Executing store operations seamlessly, adhering to recipe and presentation standards for beverages, whole bean coffee, and food products.

These responsibilities empower you to lead by example, creating memorable experiences for customers and partners alike.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Québec, QC, you'll need:

• Ability to direct the work of others and motivate teams.
• Quick learning aptitude to master Starbucks standards rapidly.
• Effective oral communication skills, with French fluency in reading, writing, and verbal communication required.
• Strong knowledge of the retail environment and interpersonal skills.
• Proven ability to work collaboratively as part of a team.

Prior experience in retail, food service, or hospitality is a plus, but we're committed to developing talent from within. Physical ability to stand for extended periods and lift moderate weights is essential in this hands-on role.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Equity in the company through stock options, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), opening doors to higher education.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Merch Markouts: Enjoy handcrafted beverages and exclusive partner discounts daily.
• 401(k) Match: Robust retirement savings plan with generous company matching (adapted for Canadian plans like RRSP contributions).

Additional perks include health insurance, paid time off, mental health resources, and employee assistance programs, ensuring holistic support.

Career Growth at Starbucks

At Starbucks, Shift Supervisors are on a clear path to advancement. Many start here and progress to Store Manager, District Manager, or corporate roles. Our robust training programs, mentorship opportunities, and leadership development initiatives equip you for success. In Québec, QC, you'll gain bilingual experience that boosts your marketability. Starbucks promotes 80% of leaders from within, offering endless possibilities in operations, merchandising, or international assignments. Join a company where your ambition meets opportunity.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community. In Québec, QC, our Espace Bouvier store is a hub for locals seeking quality coffee and connection. Work with passionate partners, serve diverse customers, and contribute to sustainability efforts like our Greener Stores and ethical sourcing. Enjoy a premium work culture emphasizing inclusivity, work-life balance, and purpose-driven impact. With flexible scheduling and recognition programs, Starbucks invests in you for the long term. Ready to brew your future? This Shift Supervisor role is your entry to a rewarding career.

Role FAQs

Q: Is French fluency mandatory? Yes, fluency in reading, writing, and verbal French is required for this Québec location.

Q: What shifts will I work? Flexible full-time shifts, including mornings, evenings, weekends, and holidays.

Q: Are there advancement opportunities? Absolutely—Starbucks promotes from within with tailored development paths.

Q: What is the estimated salary? $42,000–$52,000 CAD yearly, based on experience and local rates.

Q: Do benefits apply to Canadian partners? Yes, including tuition coverage, stock grants, and adapted retirement matching.

Apply now to join Starbucks in Québec, QC, and start your journey today!