About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages and food items that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Queens Blvd & Long Island Expy store (Store# 22716), you'll be part of a dynamic team driving this mission forward in the heart of New York.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee shift operations, coach baristas, and ensure every customer leaves with a smile. This full-time position offers flexible scheduling to fit your lifestyle while providing hands-on experience in team management, customer service, and store operations. Located in Queens, New York, this role is perfect for those passionate about coffee, people, and building community connections.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to support store needs.
• Adhere to store operating policies, delivering quality beverages and food products, handling cash securely, and upholding safety and security standards.
• Prepare beverages and coach team members on recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should bring at least six months of experience in customer-facing roles, where interacting with and fulfilling customer requests is key. Additionally, six months of experience delegating tasks or coordinating teams is required. Key attributes include the ability to direct others, learn quickly, and communicate effectively. Strong interpersonal skills, teamwork, relationship-building, and retail environment knowledge are essential. No formal education beyond high school is required, but a passion for hospitality and leadership sets candidates apart. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth. Enjoy 100% tuition coverage for online degrees through Arizona State University (ASU Online), empowering you to advance your education tuition-free. Participate in Bean Stock, our equity grant program that makes you a partner in the company's success. Unwind with a complimentary Spotify Premium subscription and fuel your shifts with free coffee and food markouts. Financial security is prioritized with a 401(k) retirement plan featuring company matching contributions. Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise and travel.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and executives started as hourly partners. With internal promotion rates among the highest in retail, your path could lead to roles like Assistant Store Manager, District Manager, or beyond. Access mentorship, tuition reimbursement, and global mobility opportunities to build a rewarding career in the coffee industry.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Queens, NY, you'll connect with diverse neighborhoods, fostering relationships that make a difference. Our inclusive culture celebrates individuality, with employee resource groups for various backgrounds. Sustainability is core: we aim for 100% ethically sourced coffee and reduced waste. Competitive pay, flexible schedules, and unparalleled benefits make Starbucks the employer of choice. Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What is the work schedule like? Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store demands.

Do I need prior supervisory experience? Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately? Free coffee/food markouts and Spotify Premium start day one; health, 401(k), and tuition coverage follow eligibility.

Is training provided? Comprehensive onboarding covers recipes, safety, leadership, and customer service.

How do I apply? Visit the Starbucks careers site, search for Store# 22716 in Queens, NY, and submit your application today.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Queens, NY, and become part of something bigger.