Shift Supervisor - Starbucks Coffee Company in Queens, NY

About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every partner (that's what we call our employees) is empowered to create meaningful connections with customers while advancing their own careers in a supportive environment.

Role Overview

As a Shift Supervisor at Starbucks Store# 49196 located at Horace Harding & Springfield in Queens, New York, you'll step into a dynamic leadership role where you'll guide a team of baristas to deliver the iconic Starbucks experience. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced settings. Shift Supervisors ensure smooth operations during shifts, uphold brand standards, and foster a positive team atmosphere. With flexible scheduling that includes early mornings, evenings, weekends, holidays, and nights, this full-time role offers the chance to grow within one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Team Support

Direct the work of others by building relationships, communicating effectively, and working collaboratively as part of a team. Your ability to learn quickly and adapt to the retail environment will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Strong interpersonal skills and effective oral communication abilities.
• Knowledge of the retail environment and the ability to build relationships with team members and customers.
• Flexibility to work varying shifts and a commitment to store standards.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in the company's success.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Drink Markouts: Savor Starbucks products on the house during shifts.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many supervisors advance to roles like Assistant Store Manager, Store Manager, or even district-level positions. With internal mobility across thousands of stores, your career path is limitless. Past Shift Supervisors have gone on to lead multi-unit operations or transition into corporate roles in operations, merchandising, or supply chain.

Training and Development

From barista basics to advanced leadership workshops, Starbucks provides comprehensive training. You'll gain skills in inventory management, customer experience optimization, and team motivation—transferable to any industry.

Why Join Starbucks

Joining Starbucks means more than a job; it's a chance to be part of a mission-driven company that prioritizes people, communities, and the planet. In Queens, NY, you'll serve a vibrant community at the Horace Harding & Springfield location, creating moments of connection over every cup. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role), plus tips and benefits, this role offers stability and upside. Starbucks' commitment to inclusivity, sustainability (like our 99% ethically sourced coffee), and innovation makes it the ideal place for ambitious leaders.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Benefits like free drinks start on day one; tuition coverage and 401(k) after eligibility periods.

Is this a full-time position?

Yes, full-time with opportunities for overtime and advancement.

How do I apply?

Search for Store# 49196 on Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future with us.